Korean Air My 4+

I’m a frequent flier on KAL and I use this app for everything from purchasing the ticket to selecting seats to ordering special meals and even changing ticket dates.
I find it informative and user-friendly. All my information is saved making it easy to book and check in for my flights.
I did not feel this way when the app first launched, but over the years there have been many improvements and now I find it very convenient and helpful to use.

Thank you so much for your 5-⭐ review with such encouraging comments. We have done many updates to improve our app in phases over the past few years and are pleased to see our endeavors being recognized. We promise to keep up the hard work to serve you better! 💙🛫

If there’s a choice, I always prefer Korean Air.

This app is one of the better airline apps. It’s not perfect, but way better than most and serves its purpose.

Dear Professor Zumbi, thank you so much for your positive review 😊 We promise to keep up the hard work to be one of the 'best' airline apps, rather than a 'better' one!! Thank you again and we hope to serve you again onboard soon 💙🛫

I don’t understand why we had to download a new app instead of update. Here are my problems:
1. I cannot open the app without giving permission to use my location, contacts, and a million things I cannot say no to. “Confirm” is the only way to go forward.
2. They got rid of the tabled dates and ticket prices in booking, which was super convenient. Now I need to click on the arrows next to the date and wait for the new price to load every time, which takes a long time EVERY TIME.
3. I can’t find the flexible dates option in search. +1, +2, +3 was a genius idea and should be back.
4. The price is very deceiving. In the previous app, the price for a round trip was shown in a table format, showing you which date has the lowest fare. In the new app, each flight has its own price. I ended up with a total of twice the price I thought it was.

I deleted the new app at this point and cannot write any more review on it. The worst of it is that I cannot use the old version any more. I hated the new app so much I went to their webpage to book. Alas, they “upgraded” their webpage too.

We are sorry that your experience did not meet the expectation, and most of all, thank you for your detailed feedback. We have noticed the permission issue and it is now fixed in the latest version.
We have moved to a new application platform along with evolution of the new booking system, and we believe this may brought some confusion to our customers. We apologize any inconvenience caused. Also, we are looking into the suggestions raised and will apply them as soon as possible.

We will work hard to make the experience better, and we hope to have you back as our customer.