Lead Center 4+
Lead Management + Softphone
CallRail, Inc.
Designed for iPad
-
- Free
Screenshots
Description
The Lead Center mobile app consolidates your inbound and outbound interactions and allows you to manage your calls and texts from your mobile phone. It empowers your team to manage communications from the office or on the go, and provides a flexible, easy-to-use system for capturing, engaging with, and managing leads.
When someone calls one of your CallRail tracking numbers, you'll receive it on your phone. When you make an outbound call from your phone, you can select any of your tracking numbers to serve as your outbound caller ID.
In addition to allowing you to handle business from anywhere, Lead Center serves as a robust communications hub, digital database, and cloud-based softphone, all rolled into one.
Lead Center also feeds directly into your CallRail account, so you can trace every interaction back to its marketing source. Track the performance of your marketing efforts, calculate ROI down to the penny, and see which ads and campaigns are responsible for driving calls, texts, and form submissions to your business.
What’s New
Version 2.12.1
- Bug fixes and stability improvements
Ratings and Reviews
Poor UX and overall app experience
I’ve been working with it for the past few months and honestly the app could be so much better.
App is glitchy, you need to refresh a couple of times to see messages or transcripts, it automatically scrolls up when I’m looking for a client, it deletes messages when I go outside the app to double check information and the app won’t ring or notify calls sometimes.
Then if the call glitches you have to go to the desktop site to go online again, or you could also delete and reinstall the app so it can work again.
Wish you guys could fix the UX and bugs on this thing.
Not worth it IMO
We’ve used lead center for some time. The app isn’t really that great. It’s laggy, kicks me out when I go to read texts, I have to log out and back in constantly to get the function I need. Another thing is I can’t answer website chats from my phone…. Then this week our system glitched and we haven’t been receiving calls for three days at least maybe more errors throughout the time with them I don’t know. It has literally cost my company thousands of dollars. When we initially signed up for call rail we didn’t have any issues. They up sold us after a while on lead center and it’s not worth the money. If you use them just stick to the basic because if this happens to you it’s going to p!$$ you off! They also don’t know why it’s giving errors. I’m super patient and really reasonable as a person and I don’t write bad reviews but I has cost me a substantial amount of money at this point and I have a bunch of angry customers. So if this keeps someone from
Using lead center specifically not necesssril call rail we didn’t have issue with Call rail and will be switching back immediately.
Old reviews seem to be from previous versions
App works overall well. The updates have addressed previous issues. I would say it’s d finitely got room for improvement (like tapping on a text doesn’t always bring up the most up to date feed) but I had to give 5 stars because the old reviews that are 1 star seem to give reasons that aren’t an issue anymore.
Wanted to give 5 stars for the recent improvements and good trajectory the app has. Hoping that the dev team takes the next few months to continue to address the other small things.
App Privacy
The developer, CallRail, Inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Linked to You
The following data may be collected and linked to your identity:
- Location
- User Content
- Identifiers
- Usage Data
- Diagnostics
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Information
- Seller
- CallRail, Inc.
- Size
- 36.4 MB
- Category
- Business
- Compatibility
-
- iPhone
- Requires iOS 16.0 or later.
- iPad
- Requires iPadOS 16.0 or later.
- Mac
- Requires macOS 13.0 or later and a Mac with Apple M1 chip or later.
- Apple Vision
- Requires visionOS 1.0 or later.
- Languages
-
English
- Age Rating
- 4+
- Copyright
- © 2021 CallRail Inc.
- Price
- Free