MightyCall Call Center

Name: MightyCall Call Center
Rating: 3.6 (14 reviews)
Author: CallCurrent, Inc.

Business Communications

Free · Designed for iPad

14 Ratings
Ages

4+
Years
Category

Business
Developer

CallCurrent, Inc.
Language

EN
English
Size

152.4
MB

Set up your call center: get local, toll-free, or domestic business numbers, and effortlessly manage your communication, while presenting a polished and credible image to your customers. MightyCall Center app will serve as your all-in-one solution for seamless communication and exceptional customer service. Stay connected with your team and customers from anywhere, while enjoying a crystal-clear audio quality, user-friendly interface, and an array of robust features, all specifically tailored for your business needs. With the MightyCall Call Center app, you can: • Make and receive calls using your business numbers • Send and receive SMS and MMS • Listen to and read your voicemails • Record phone calls • Manage your availability with easy-to-set statuses • Set up a multi-level and multilingual IVR • Receive instant notifications for missed communications • Access and manage your Business Contact Book • Stay in sync with team members on customer interactions • Seamlessly synchronize with your CRM Elevate your customer service experience and empower your team with the MightyCall Call Center app, the ultimate tool for modern call center management.

Ratings & Reviews

3.6

out of 5

14 Ratings

Great!
Aug 11

anineer
MightyCall App is so efficient for inbound calling and so it’s for texting! Great customer support services in such hard and emergency times, I truly love it!
Great!
Aug 11

anineer

MightyCall App is so efficient for inbound calling and so it’s for texting! Great customer support services in such hard and emergency times, I truly love it!
Really poor customer contacts, poor UI, clunky to use
11/26/2024

George316!
Exceedingly poor customer, contact, database and interaction… You can’t even delete or edit a customer contact from the iPhone app… User interface is poor, need some real work to make it user-friendly.Update 8/13/24: developer responded saying that you can edit a customer contact from the app, however, that is untrue for imported contacts. You can only edit customers that have been manually added in the app… Any customer contacts that you import cannot be edited.Update 11/26/24 I just updated the app to the latest version. Despite what the developer says below, imported contacts CANNOT be edited in the app. Only contacts that were added in the app can be edited in the app. Imported contacts do not have the little pen edit button in the upper right corner.

Developer Response
Update 2: Thank you for the information! We’ve released an update that fixes the issue where it was impossible to edit a contact if it was an imported one without a First Name. Now, such contacts can be edited as well. Please update the app to the latest version and check if everything works as expected. We’d greatly appreciate your feedback!
Really poor customer contacts, poor UI, clunky to use
11/26/2024

George316!

Exceedingly poor customer, contact, database and interaction… You can’t even delete or edit a customer contact from the iPhone app… User interface is poor, need some real work to make it user-friendly.Update 8/13/24: developer responded saying that you can edit a customer contact from the app, however, that is untrue for imported contacts. You can only edit customers that have been manually added in the app… Any customer contacts that you import cannot be edited.Update 11/26/24 I just updated the app to the latest version. Despite what the developer says below, imported contacts CANNOT be edited in the app. Only contacts that were added in the app can be edited in the app. Imported contacts do not have the little pen edit button in the upper right corner.
Developer Response 12/06/2024
Update 2: Thank you for the information! We’ve released an update that fixes the issue where it was impossible to edit a contact if it was an imported one without a First Name. Now, such contacts can be edited as well. Please update the app to the latest version and check if everything works as expected. We’d greatly appreciate your feedback!
So many bugs
Jul 15

Jordan lenney
I haven’t had the ability to see or make calls and texts for days now. No updates. I try to submit a request and that’s also “broken” so I’m stuck. We’re leaving this platform soon to Ring Central because of the countless issues.
So many bugs
Jul 15

Jordan lenney

I haven’t had the ability to see or make calls and texts for days now. No updates. I try to submit a request and that’s also “broken” so I’m stuck. We’re leaving this platform soon to Ring Central because of the countless issues.
So many problems
Jun 22

Ahsudgrnod ajnkmdbe
This app and on the desktop has so many issues and to report anything they make you do 20 steps and it doesn’t get fixed any way. One of the worst phone systems I’ve tried
So many problems
Jun 22

Ahsudgrnod ajnkmdbe

This app and on the desktop has so many issues and to report anything they make you do 20 steps and it doesn’t get fixed any way. One of the worst phone systems I’ve tried

Thank you for using our mobile application! We are excited to bring you the latest update, which focuses on bug fixes and performance improvements. We value your input and strive to make our app better with each update. If you encounter any issues or have suggestions for improvement, please don't hesitate to reach out to us.

Version 6.54.0

Oct 24

Data Linked to You

The following data may be collected and linked to your identity:
- Contact Info
- User Content
- Identifiers
- Usage Data
- Diagnostics
Data Not Linked to You

The following data may be collected but it is not linked to your identity:
- Diagnostics