iPhone Screenshots

Description

A smart home service to make life at home simpler and wiser.
Enjoy a comfortable and smart life at home with LG ThinQ that will allow you to use various LG Electronics home appliances and IoT devices more conveniently.

Major Features

■ Add and manage your household appliances via ThinQ
Easily link and manage at-a-glance many LG home appliances like your TV, refrigerator, styler, washing machine, etc. as well as other IoT devices.

■ Control devices remotely away from home
With the ThinQ app, it’s possible to have a look around the house or run your vacuum cleaner and washing machine wherever you may be.

■ Buy related supplies directly on the app
Use the ThinQ store to purchase LG certified parts & accessories.

■ Be up-to-date with your home appliances using the app’s Smart Diagnosis
Manage status checkups and receive diagnostics of devices at home before problems occur.

※ Available app features may differ by country.

System Requirements

- Supports iOS 10.0 and higher. Smartphones using iOS version 9.3 or lower must update their OS in order to use the latest version of the app.


Access Permissions

The following access permissions are necessary for LG ThinQ. Optional permissions are not required to use the app but restrictions to certain features may apply.

■ Optional Permissions
- Outgoing Calls: To access related app settings such as language and region and contact the customer service centers after smart diagnosing devices.
- Location: To obtain the device SSID and connecting Wi-Fi info when registering devices and search for weather info, current location, etc.
- Photos, Media & Files: To check the storage capacity of your smartphone for downloading the software of devices to add. Certain devices may also send and save images on your smartphone.
- Contacts: To verify user information when signing in to the app
- Camera: To scan QR codes
- Mic: Needed when using the smart diagnosis feature

What’s New

Version 3.0.2400000

■ Notifications are now available on the app so that you are always up to date.

Ratings and Reviews

3.9 out of 5
9K Ratings

9K Ratings

VegaStar ,

Lg washer and dryer talk to me, one day they can talk to Alexa or Siri

The official LG ThinkQ app works and it’s generally easy to setup and play with. It talks to your phone by notifying you when Laundry is done and when to empty your dryer. You can also set it up so if you are at the office, you can turn it on. Very cool. Also talked to my C7 Oled tv (non ThinkQ) and my new LG 4K tv. Setup can be better. You have to setup to your 2.4g router so if you have a dual router (like most of them now) it will try to connect to 5g but might fail. So that’s an easy problem. Temporary disable your second band. We encountered this on the washer but not on the dryer. So far the only disappointment is the Alexa connection. It simply doesn’t work. Even when following all the setup and download the Alexa Lg skill - the app doesn’t talk. Would be nice to have this fixed. Perhaps you can say Alexa how are my clothes and she can respond 15 mins left. Right now (June 2020) they are not talking. Would be even better to talk to Siri for iPhone. However the notifications do come to your iPhone just fine. All in all a good app. Don’t like the ads above but you can turn them off

CFireFun ,

Don’t get this

This is a little long, but it is a full description of chaos.
We just bought a new LG fridge, so I naturally loaded their Wi-Fi app. It seemed a little clunky to get going, but then evened out. I was a little concerned that they had their own network name, but it reverted to our home Wi-Fi when finished. That’s when the fun started, though. I started noticing my phone was acting differently, and finally, I couldn’t open apps that I’ve used for years. I kept getting a “Slow Connection” message in the app. I finally came to the realization that the last thing changed on the phone was installing the LG app, so I deleted it, but still had the same problems. In an Apple support site (accessed through my iPad where I hadn’t run the LG app) I was told to do a few things, one of which was to do a network reset. That started up, but froze with the Apple logo and a progress bar showing. I couldn’t even do a power down. After a trip to the nearest Apple store, where the staff graciously got me in w/o an appointment, we finally got to my latest iCloud backup, and was able to restore my phone to working order.
All this, from just trying to use an app. THIS IS A BAD ONE - DON’T USE IT!!!!! I just feel fortunate that I’m close enough to an Apple store to go get the help I needed. I’ve been using Apple equipment for over 7 years, and have never before needed to restore one from backup, but I’m sure glad I had it on.

Developer Response ,

This doesn't seem right. We want to take a closer look at this for you. Please send a note to smart.thinq@lge.com so we can connect. ^ST

Koolzero ,

Works ok with smart oven

I have this for an oven and it’s ok just not really necessary. In theory you can preheat your oven remotely but you must first have the remote knob turned on your stove before you can use it, so you have to prepare ahead of time or I guess always leave your oven set to remote start. It can notify you when the oven is preheated but if I’m on VPN I don’t get notifications and can not connect which is kind of unfortunate. It also sent me an alert saying my oven needed to be cleaned, although it’s pretty much spotless, I’m guessing it just is a time response. Has a diagnostic feature which I’m not sure what it does because it runs really quick. Needs to offer options to fine tune the oven and update settings instead of doing them at the oven. Like adjust temp, turning off convection adjustment, updating clock.... This isn’t an app issue but one with LG, LG needs to release a firmware update to let you change how quickly the time button increases time. If you hold down briefly when adding time it does it in 10 minute increments.

Information

Seller
LG Electronics
Size
171.8 MB
Category
Lifestyle
Compatibility

Requires iOS 10.0 or later. Compatible with iPhone, iPad, and iPod touch.

Languages

English, Albanian, Amharic, Arabic, Bosnian, Bulgarian, Burmese, Catalan, Croatian, Czech, Danish, Dutch, Estonian, Finnish, French, German, Greek, Hebrew, Hindi, Hungarian, Indonesian, Italian, Japanese, Kazakh, Korean, Latvian, Lithuanian, Macedonian, Malay, Norwegian Bokmål, Persian, Polish, Portuguese, Romanian, Russian, Serbian, Simplified Chinese, Slovak, Slovenian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian, Uzbek, Vietnamese

Age Rating
4+
Copyright
Price
Free

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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