Long John Silver's 4+

Ordering & Rewards

Long John Silver's

Designed for iPhone

    • Free

iPhone Screenshots

Description

Ahoy! Update your Long John Silver's app to the latest version

Ahoy matey! Are you ready to indulge in Long John Silver's classic battered-dipped wild-caught Alaskan pollock, all white-meat chicken strips, or succulent shrimp? Whether you're craving seafood or tender chicken, our app is your ultimate ticket to flavor-packed delights! Download now for seamless ordering, convenient takeout or pick-up options, and the chance to join our exclusive Seacret Society Rewards program. Earn virtual coins and unlock special rewards with every delicious bite, making your Long John Silver's experience even more rewarding. Order ahead and skip the wait and make our app your First Mate!

What’s New

Version 1.9.1

Ordering improvements and a faster, easier path to online ordering

Ratings and Reviews

4.7 out of 5
3.9K Ratings

3.9K Ratings

RDColwell ,

Long John Silver’s Comeback

⭐️⭐️⭐️⭐️⭐️

I recently started using the Long John Silver's app, and I couldn't be more impressed! The app is incredibly easy to use, with a user-friendly interface that makes ordering a breeze. The layout is intuitive, so even if you're not tech-savvy, you'll have no trouble navigating through the menu or customizing your order.

One of the best features is the rewards program. It's simple to earn points, and the rewards are actually worth it. I've already redeemed a few free items, and the deals keep me coming back for more.

I also have to mention the color scheme—it's awesome! The vibrant and appealing design makes the experience even more enjoyable. If you're a fan of Long John Silver's, the app is a must-have. Highly recommended!

winsomebulldog ,

Unusable

It’s completely absurd that in the year 2024 a corporation cannot hire someone to design an app that has at least basic functionality. When trying to place an order, I accidentally added a second item I only wanted one of but the app would not allow me to delete that extra item. In fact, every time I hit the “subtract” button it just added another item. So I closed the app & restarted it, then added my items again and placed the order, though the app never gave me any explicit confirmation that the order had been placed. When I tried to look at the orders tab to see if it had gone through, it was completely blank. When I tried to check the website, it showed multiple orders, including the one I never placed containing half a dozen sides of hush puppies from the app adding them every time I tried to delete them. By the way, I accidentally added a second side of hush puppies while trying to add more than one packet of tartar sauce because I can only add one at a time. Anyway, I finally had to pull up the app for my credit card to confirm the order had gone through. Obviously a non-functional app is hardly life altering, but why did you even bother to offer it and ordering via the web if you don’t even care to make those options functional?

Developer Response ,

Thank you for taking the time to provide such detailed feedback. I sincerely apologize for the frustrating experience you had with our app and website.

We understand how important it is for our app to function smoothly and intuitively, and I regret that we fell short of your expectations. The issues you described with adding and removing items, as well as the lack of order confirmation and the confusion with multiple orders, are not acceptable.

We are actively working on resolving these issues to ensure that our app provides a seamless ordering experience. Your feedback is invaluable in helping us identify areas that need improvement.

Rocking chair 1776 ,

VERYHORRIBLE

On June 6, 2024 we set out for a 15-minute drive to our Long John Silvers for the first time since March 2021 when the COVID pandemic kept us at home. We installed the LJS App on our new cellphone, drove to the nearest LJS store, parked and then placed our food order, got it paid for on the App, then the App went dead and disappeared entirely. After several minutes of total frustration. I went into the LJS store only to see all of the store sitting booths filled with people who were using their cellphones. Because my credit card sent me a text message alert that our LJS food had been paid for we figured that we needed to stay and talk to a LJS Employee. Because the store was full of other people that was next to impossible. Finally after waiting forever I was able to discuss my order problem with a LJS Employee who finally was able to locate my food order. We sat in the store for an hour waiting for our food. Totally Ridiculous to say the least. NEVER EVER RETURN TO THAT STORE.

Developer Response ,

We're deeply sorry for the frustrating experience you had on June 6, 2024. We apologize for the app issues and the long wait at our store. This is not the experience we want for our customers. Your feedback is invaluable, and we're working on improving our app and in-store service to prevent this from happening again. Thank you for bringing this to our attention.

App Privacy

The developer, Long John Silver's, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Purchases
  • Contact Info
  • Identifiers
  • Usage Data
  • Diagnostics
  • Other Data

Data Linked to You

The following data may be collected and linked to your identity:

  • Purchases
  • Financial Info
  • Contact Info
  • Identifiers
  • Usage Data
  • Diagnostics
  • Other Data

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Location
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supports

  • Wallet

    Get all of your passes, tickets, cards, and more in one place.

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