Macatawa Bank Mobile Banking 4+

Macatawa Bank’s mobile app has always been reliable and secure. The addition of financial tools has been especially helpful with personal budgeting. The mobile check deposit is convenient. Overall, this a a good banking app and has continued to add more helpful features.

Thank you for downloading our app and for your review.

They changed their transfer system to Bill pay which is a huge mistake. I hate waiting 2 weeks for a simple bank transfer. It takes at least a week for the transaction to get accepted and then it has to go through a slow Ach which is taking forever too.
I’m considering switching banks as all my money is unavailable now that it has to get tied up for a whole pay period. Ridiculous.

Update. They don’t tell you to use their main website to transfer under Bill pay. It’s still slower, but it’s 4-5 days verses 2 weeks.

We are sorry to hear you are frustrated with your experience. Please reach out to our Customer Experience Team at (877) 820-2265. We have methods for external transfers that are quicker than this.

Love your app !! It is so easy to maneuver and gives you the ease to look at your transactions with the touch of your screen. Please don’t change a thing !! No matter what the so called experts tell you, change is not always necessary. There’s an old adage that says: “ If it ain’t broke, don’t fix it “

Thanks for downloading and your feedback.