Get the app now to join MyMcDonald's Rewards and start earning points on your faves for free McDonald's. Plus, get exclusive deals and save time by ordering ahead in the app.*
Mobile Order & Pay
Get your faves fast with Mobile Order and Pay. Place your order and select your pickup option.*
Join MyMcDonald's Rewards in the app to start earning points on every purchase and redeem for free McDonald’s.*
Exclusive Deals and App Offers
Get exclusive deals on your McDonald’s favorites in the app with contactless Mobile Order & Pay* and convenient Drive Thru or Curbside pickup.
Now get your faves delivered, earn MyMcDonald’s Rewards points and track your order all with McDelivery in the app.
Save Your Favorites
No pickles? No problem. Customize and save your favorites to quickly reorder for your next visit.
Open the map and find the nearest McDonald’s, along with store hours, and restaurant information.
Download the McDonald’s app today and enjoy access to exclusive deals, MyMcDonald’s Rewards and much more.
*McDelivery prices may be higher than at restaurants. Download and registration required. Data rates may apply. The McDonald's App is not currently compatible with smartwatches. Check https://www.mcdonalds.com/us/en-us/terms-and-conditions.html for Terms and Conditions and more information. © 2023 McDonald’s
Ratings and Reviews
Poor connection protocol
About a month ago I began experiencing problems with my McDonald’s app. I was asked by the app to connect a credit card to the account which I had already done. Every time I tried to get in I was reminded to try to connect a credit card. After many attempts attempts to correct this I finally decided I would try to connect a card. Once I did that the app has gone into a new mode where every time I open it it wants to take me through several iterations I’m trying to sign in when before I was automatically signed in once I open the app. Now it takes 4 or 5 attempts to get through the “use PayPal,… use email” questions. Even when it opens up and asks for a fingerprint and accepts the fingerprint, it will still try take me through the “use …” steps. Once I try going through the steps it will cycle back around to the “use…” menu and the whole thing starts over again. I have deleted the app and reloaded it but it does the same thing. I have tried to get to a real customer support person but have been unable to find the link. I am about to delete my app and start over but am unsure what will happen to the points I have accumulated. Is there anyone I can talk to about this?
Developer Response ,
we're here to help you out. hit our team up through the link, so we can get to the bottom of this: https://www.mcdonalds.com/us/en-us/contact-us/mobile-app-questions.html
Don’t turn your screen off
I recently had to place an order three times because the app timed out when my screen went to sleep. Thankfully it only charged me once.
I placed the initial order on our way to the restaurant. My screen turned off on the way there after placing the order. When we arrived at the restaurant there was no record of my order in the app. My debit card was recently destroyed so Apple Pay was the only option until my new card came in. So I tried to place the order at the restaurant, but the entire app had timed out meaning I had to log in again. For some reason it wouldn’t log me in. I kept getting error messages. We were in a hurry so I had to leave the restaurant. The app started working again when we got home and since my husband had promised our toddler nuggets, I went back out to get the meal (I really didn’t mind). Since I was having issues ordering at the restaurant, I placed the order at home and then drove over. Again, the order was not on record. Thankfully the entire app didn’t time out and I was able to place the order at the restaurant. Took them 25 minutes to get my food out to the car.
I doubt I will use the app again. It was such a hassle and took so much longer than the drive through or even ordering through door dash. Other stores, like chick fil a, have figured out how to let people place an order before getting to the restaurant. It doesn’t seem like it’d be a difficult thing to do.
Unable to Even Use the App
I don’t even know what more to do about this app... I guess I just won’t ever get to use the daily deals or use a mobile order since it has NEVER worked on my phone. I have an IPhone 12 Pro that has the newest software update and have tried over and over again to delete the app and re download without any success. Even before I got the 12 Pro I had the X and for over a year now I’ve always gotten a message when I tried logging in that said “Critical Error has Occurred, App needs to restart.” I tried logging into an existing account that I had created a few years back and got this message every single time so I tried signing up for a new account and still received this message. I contacted McDonald’s via phone and someone in their IT department said they would “pass along the information to their developers and hopefully with the next update it would be fixed.” Today I tried to re download the app again since it’s $1 fries for mobile users and I thought just maybe today it will work for me... nope! So now when I download the app it just completely crashed and doesn’t even load. I have missed out on so many deals and feel beyond frustrated that I can’t even do a mobile order for pickup. I researched online and other people have had this same issue without getting it resolved. You would think that with McDonald’s being one of the largest corporations in the world that they would have figured out all these bugs and issues by now. So disappointed 😡
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- McDonalds USA LLC
- 269 MB
- Food & Drink
- Requires iOS 15.0 or later.
- iPod touch
- Requires iOS 15.0 or later.
English, French, German, Spanish
- Age Rating
- This app may use your location even when it isn’t open, which can decrease battery life.
- © 2023 McDonald's
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