MDVIP Connect 17+

I use this app because it is preferable to using texts to talk to my doctor. However, my biggest issue with the app is that when typing messages that are longer than a couple of lines the text goes behind the keypad, and there is no way to view the text. Seems like since this is an app that one sends sensitive medical information that viewing a message to be sent to one’s doctor should be a important feature.

Looking at the reviews it’s obvious this app has problems and has had problems over a long period of time. There are responses from the developer but it’s obvious they are not doing anything as no changes have been made. The only constant is his lip service you receive in response to the comments about the app. Your doctor has an email address so why can’t you just use any email client to send an email to that address? I’ve tried using just the email address in the email client but the doctor doesn’t seem to receive the email. The messages/Email part of the app, everything else is just blank. You can’t look at the app and see appointment you had in the past there’s nothing in there. And as others have said in their reviews entering a message in this app is the poorest experience I’ve had with any app. This app is so more than negative of the MDVIP service. They might respond to this and tell me I should contact customer service as they want to help me, right.

For the premium of mdvip you would imagine a slick functioning app, even if it only had the basics. But that is not what you get. I see many reviews here saying the exact same thing for over a year or two! And I’m shocked that there’s been no change, but the same response from the developer.

Developer, instead of thanking us for our feedback or saying to call customer service, why don’t you actually improve the app? These are very basic requests. Extremely basic.

Issues: everything

Specifically:
*Messaging: it is one long line to message doctor. The fix is simply making this more of a text box with multiple lines visible. Why is it only one long line, so you can’t see your entire message? I’m shocked that this hasn’t been fixed in years.
*Records: I know I have records but it says I do not have records in the app.

Based on the fact that multiple people are complaining and nothing has been done, don’t expect this to be fixed. It’s disappointing when you’re paying for a premium service.