Screenshots

Description

***Patients: this app is for doctors and healthcare providers. If you’re looking for the athenahealth patient portal, please contact your doctor’s office***

Designed for doctors and healthcare providers, the athenaOne app is a secure, mobile extension of athenaNet clinical workflows designed to help athenaClinicals customers deliver better care. Simply log in with your athenaNet credentials to get started.

- Access your daily schedule
- Quickly manage your clinical inbox 
- Prepare for upcoming visits ahead of time
- Use your existing documentation accelerators
- Document exams and place orders
- Create new patient cases and order groups

What’s New

Version 2.2.47

Critical crash fixes.

Ratings and Reviews

4.6 out of 5
1.6K Ratings

1.6K Ratings

EbadHussain ,

Love this app

This app is wonderful and extremely useful. I love the biometric security that enables the Face ID. The only thing I would suggest adding is being able to also use a 4 digit pin. Often times when we are in the office we have a mask on and I have to remove it or type out my full password in order to access the app. It would be helpful that if I have a mask on the Face ID automatically transitions into asking for a pin. Other than that I love the app and it is functioning flawlessly.

Developer Response ,

Hi Ebad Hussain,

Thank you for your positive feedback! We’re considering this feature for future releases and look forward to sharing a timeline once it’s finalized. Please feel free to send a ticket by hitting “Contact Us” in your app’s Help Center to reach out in the future.

Trollalater ,

Frustrating complications

I gotta say, this app/service in general left me more frustrated than anything else. It worked perfectly sending me a text to verify the account as it should until the medical provider part. After that i could not get it to text (the number it literally had just texted) me at all, prompting me to retry on three separate internet browsers and eventually the app to get it working. Still wouldn't. So I reset the whole account, set up a security question instead and wow, "the Athena health service is unable to log you in!" Error came up. OK.... one last thing, I'll call the people with the app then. After talking with the lady on the phone, she told me that they can't access the medical records of patients, ok that's fine, I don't want you to anyways I just want to be able to use the app. So then she tells me that it must be something with the medical provider not having provided my number? Even though I got an invite from them and it all worked up until the point that the app needed to text me a second time? Maybe it is something with them but now I'm just confused and upset.

Developer Response ,

Hi Trollalater,

We're sorry that you're having trouble logging in! We understand your frustration. If you’re a patient trying to access, this (athenaOne) app isn’t meant for patients but only for physicians. Please reach out to us at mobilesupport@athenahealth.com with details about your practice ID and the athenaNet username you use to login to athenaNet, we're confident that we can resolve this for you!

Andrew07Mac ,

Great for adding photos, would like better writing support

This app is really wonderful for being able to quickly log into your patient list for the day. It is also very convenient for adding photos, for example of skin lesions, to a patient’s chart. No synchronizing your phone to a patient’s chart or anything like you have to with “Athena capture”.

There are a couple of issues I would love to see addressed. The first is that when you’re viewing the schedule, the app automatically right refreshes every so often which jumps you back to the top of the schedule making it very frustrating, if not impossible to follow along during a team huddle. The second thing is that I would love to see write to text support in the text fields. This only makes sense for a mobile app that many providers will use on an iPad to help quickly document things in a room.

Developer Response ,

Hi Andrew07Mac ,
Thankyou for the positive feedback! On the two concerns that you mentioned above, we would like to inform you that, the appointment refresh issue would be getting resolved in the upcoming May release. For the second one, could you please reach out to us at athenaOnemobile@athenahealth.com with a little more details explaining the same and we shall soon get back to you with an update.

App Privacy

The developer, athenahealth, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Location
  • Contact Info
  • Contacts
  • User Content
  • Search History
  • Identifiers
  • Usage Data
  • Sensitive Info
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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