iPhone Screenshots

Description

Collaborate. Consult. Connect. Introducing athenaText, the free, secure text messaging service designed especially for health care providers.

Collaborate instantly
Exchange information instantly and collaborate easily across care teams. Share texts, images, and medication information with your colleagues.

Communicate with security and confidence
Because athenaText enables HIPAA-compliant messaging, there's no need to be cryptic to avoid revealing PHI. Communicate clearly and share texts and images with the confidence that your communications are secure.

Consult with your peers on the go
Tap a network of HCPs across the country, courtesy of Epocrates, the #1 medical app trusted by 1 out of 2 US physicians. Invite HCPs to join you in secure conversations.

Add the latest drug information
Annotate your messages with information from athenaText's built-in drug reference, provided by Epocrates.

Keep up with your patients at a glance
athenaText for Apple Watch helps you stay on top of the day's messages. View new notifications and a summary of recent messages on Apple Watch.

Elevate care coordination at your practice
athenaText is also built into athenahealth's desktop services athenaClinicals (EHR) and athenaCoordinator (order transmission & care collaboration). At your clinic or on the go, secure communication is just a tap away.

What’s New

Version 19.7.36

1. We renamed Passcode as PIN, so that users do not confuse 4-digit passcode with login password.
2. We improved the app stability by fixing the bugs and Crashes

Ratings and Reviews

2.8 out of 5
133 Ratings

133 Ratings

Butt*Burrito ,

Update issue

Ever since the new version updated- I (and many physicians that use this app) can not sign back into or reload new messages in Athena text. This app is a very useful tool for my company, but the continuous issues to reload or open, causes communication breakdown. Please look into what the issue may be with the new update. My colleagues and I find this app a great addition to the practice workflow when it is functioning correctly.

Developer Response ,

Hi Butt*Burrito, We're sorry that you're having trouble logging in! Please reach out to us at athenaTextSupport@athenahealth.com with details about your username and email address, we're confident that we can resolve this for you!

Scrabbler Pro ,

Update Issue

I read the other physician review and completely agree. It is an awesome app and efficient communication tool when working properly. I can still be on the go and handle many different office issues and answer questions about patient care. When it is not working it creates huge challenges to work flow. It has been having connection issues ever since the last update or the last update with the iPhone. They both occurred around the same time. Prior to that it kept crashing and the Face ID was not working properly. I’d much rather it be working, the Face ID is not as important but a nice perk. When it is not working at all though, it affects work flow, patient satisfaction and overall business. I look forward to a fix quickly. It will be greatly appreciated. When the program is working well it is a 5 except that the refresh feature for new messages has always been delayed and many times I would have to log out/close the program and go back in for new messages to appear even though it alerted me to a new message. Please get a fix quickly!

Developer Response ,

Hi Scrabbler, We're sorry that you're having trouble with the app! We request you to reach out to us at athenaTextSupport@athenahealth.com with all the details about the issues you've been facing and we're confident that we can resolve this for you!

Fnmparker ,

Never able to log in

For the past 3 weeks I have been having trouble logging in. It started with it not being able to synchronize so I deleted the app, and re-downloaded the app. Ever since then I have not been able to log back in. At first it was not a big deal, I was at work and could take care of them. But this week I’m off on vacation and now I can delete them from day to day, so when I get back I will have to delete each one individually and there are going to be about 1000 of them. There is also no mass delete on the website for the text! Please fix! My company have been a major user for Athena for over 15 years!

Developer Response ,

Hi Fnmparker, We're sorry that you're having trouble logging in! We understand your frustration. Please reach out to us at athenaTextSupport@athenahealth.com with details about your username and email address, we're confident that we can resolve this for you!Also, we’ve shared your asks regarding mass delete option with our team.



App Privacy

The developer, athenahealth, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Location
  • Contact Info
  • Contacts
  • User Content
  • Identifiers
  • Usage Data
  • Sensitive Info
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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