iPhone Screenshots

Description

The official Meet Fresh app allows you to use your phone to pay & and earn points at MeetFresh locations. Scan the app barcode in store to earn points on your purchases and build progress toward rewards. With this app you can add money to your MeetFresh account, setup auto-reload of your account, view transaction history and follow your rewards progress. It’s the fastest way to pay at MeetFresh. Just scan and go!
Features:
• MeetFresh Rewards: View your account cash balance
• Pay with your phone at MeetFresh locations.
• Order and pre-pay from this app to your favorite location.
• Reload your account or set up auto-reload with your credit card.
• Earn progress to rewards.
• Send MeetFresh e-gifts to friends and family.

What’s New

Version 2.7.201211

Bug fixes.

Ratings and Reviews

1.6 out of 5
76 Ratings

76 Ratings

Hccjerry ,

The app and service not ready for best user experience

It’s good seeing store owning the problem of creating an app that helps offset and make ordering easier for the customer, but the self ordering system is way lackluster in features and the login doesn’t seem to work (at least when I tried at the Self Serve KIOSK)

Here are recommendation that I think will make the app and the whole self serve produce and much better experience.

1. On the KIOSK side, have the ability to change detail of an item. E.g. not just hot and hot but more detailed like less ice, no ice, and the sweetness level for drinks.

Otherwise what is the point of self serve if I can’t get how I want it?

2. Allow ways to add points to an account if a user forgets to login for the transaction. It makes very few sense that the only way to acculturate point is through order IN PERSON with the app loaded with money.

At least have a way for people to add unaccounted points if they forget the account, or like me, order in the Self Serve KIOSK to find out that you CAN NOT get points for using self serve.

3. For dessert item, even if the toppings can not be edited, at least show what are the included toppings. It makes it clear for the customer what they are ordering and avoid problem of doubling on a topping if it’s already there in the first place.

Xhfv ,

Got the basics down but still some flaws

Aesthetics and user experience aside, the app seems to have been updated a few times since inception to address most of the complaints in these 1-star reviews. The app can find the nearest store location, allows me to reload funds, and takes my order accurately and quickly 90% of the time. Basically, it does the job.

My two biggest complaints are: (1) there is no way to redeem rewards. I have a coupon and some other reward I accrued (I'm now a silver tier customer) yet tapping on it doesn't let me redeem it. When entering in my order and before submitting it, the option to redeem rewards is nowhere to be found. And, (2) the user experience interface is severely lacking. Navigating through the app the first time was a little confusing but I figured it out fairly quickly.

AppleShareholder ,

Poorly designed app with no concern for privacy

MeetFresh has a great physical product, and I understand that COVID creates the necessity for them to create a digital storefront. However, the app is like using an e-commerce site designed in the 90s. It asked for a lot of information - email, phone number, birthday, credit card info - all of which are both compulsory and stored on their servers. Given how poor the app is designed, I have zero confidence that my information is properly protected.

I will choose not to eat at MeetFresh if the app remains as the only mean for ordering.

App Privacy

The developer, Meet Fresh, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Contact Info
  • User Content
  • Identifiers

Data Linked to You

The following data may be collected and linked to your identity:

  • Location
  • Contact Info
  • User Content
  • Identifiers

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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