iPhone Screenshots


For those potholes, damaged street signs, and other local problems that need attention, the Memphis Click 'n Fix mobile app makes reporting a problem easier than ever. This app uses GPS to recognize your location and gives you a menu of common quality-of-life conditions to select from. The app allows you to upload pictures or videos to accompany your request. Report all variety of issues such as street maintenance, street light issues, damaged trees, parking meters, and others. Residents can track the status of reports they or other members of the community have submitted.

What’s New

Version 5.6.0

Communication is critical so we’ve improved commenting on requests with a new design and better image loading and status changes

We’ve also added internal commenting for service providers to better facilitate the communications necessary to resolve requests

We included deep linking to requests so you can have direct access to issues in the app from shared links in emails or messages.

Last but not least, we smashed a few bugs in viewing and navigating organizations in your area, updated the issue card UI, and made it easier to share issues with your neighbors

Ratings and Reviews

4.3 out of 5
220 Ratings

220 Ratings


311 app

Very easy to use and user friendly but the results are extremely questionable. I receive a lot of “case closed” responses when the problem hasn’t really been resolved.

JoeMike62 ,

OK app, bad service

The app is okay, but it’s frustrating to be ignored by whoever should respond. They close issues without taking action or providing any explanation.

Update: I am deleting this app. If there is no justification for reporting a pile of trash in a neighbor’s front yard, then there’s no justification for wasting time and space on this useless software or the people behind it.

MadNeighbor ,

Awful service

3-1-1 doesn’t respond to multiple complaints to let citizens know when their issue will be resolved.


City of Memphis
39.1 MB

Requires iOS 11.0 or later. Compatible with iPhone, iPad, and iPod touch.


English, Arabic, Filipino, French, German, Italian, Korean, Portuguese, Russian, Simplified Chinese, Spanish, Tagalog, Traditional Chinese, Vietnamese

Age Rating
Infrequent/Mild Alcohol, Tobacco, or Drug Use or References


  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

More By This Developer

You May Also Like