MLGW 4+

Memphis Light, Gas & Water

Designed for iPhone

    • 4.6 • 4K Ratings
    • Free

iPhone Screenshots

Description

The all-new MLGW app provides you access to your My MLGW account which gives you the ability to manage your account, view/pay bills, receive outage information, and find your nearest payment location.

What’s New

Version 4.4.2

This update gives you easier access to give a Gift of Comfort, color coded payment locations by fee/no fee/barcode, along with some minor maintenance to provide you the best mobile experience!

Ratings and Reviews

4.6 out of 5
4K Ratings

4K Ratings

Oco50nyc ,

Rates

Well you know myself alone with plenty of your customers don’t like the increase in rates But we decided when we signed on with MLGW to pay our bill, I been through the pandemic and now I’m on dialysis for kidney failure and awaits my transplant date and I haven’t missed a bill payment at of yet thanks to God, I just want to say that God makes a way out of know where.

Thank You MLGW for all you do
David Rawlings

Developer Response ,

It is delightful to hear such positive words and it’s always a pleasure to serve our customers.

Kevin Askew ,

🤦🏾‍♂️

I was told payment for certain account was due on a certain date. When I checked online the payment for opposite account was due. That really confused me and it was after hours so I couldn’t talk to anyone. I had a similar incident not long ago making payment arrangements with a trust date to pay and my services was disconnected. I was told everything was fine and you’ll appreciate the way I was paying (recording) when I called to check on account,
and then boom my services was disconnected the next day. I got a phone call and immediately posted $1,100 payment to MLGW. All that could /would have been avoided and my credit would have remained excellent with MLGW with any disruptions to my services. So to avoid all the confusion this time I went ahead and paid both accounts, but I really needed to stretch those few bucks today during the (pandemic). All is well and thanks for letting me vent. Have a great day!
Sincerely,
Kevin Askew

Developer Response ,

Hi Kevin Askew, we are sorry to hear about this negative experience related to services provided. Please send us an email at MLGWCustomerCare@mlgw.org and we will work together to ensure this does not happen again.

💋💄🙋 ,

The App Features Are Ancient…

- the fact that’s the app exists in the first place & i can pay my bill in it is the ONLY reason i gave it 2 stars. other that that, it’s extremely outdated & cheap feeling. it does the absolute bare minimum!! i can’t view a copy of my actual bill or previous bills in the app, i can’t chat with customer service, i can’t view my payment history, I don’t receive push NOTIFICATIONS to my phone from the app about my services or outages in my area. To make things worse, these basic features aren’t even available on the actual website either. ITS BASIC.

Developer Response ,

We apologize for any inconveniences. We hope to implement new features to address your concerns in the near future.

App Privacy

The developer, Memphis Light, Gas & Water, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Financial Info
  • Contact Info
  • Identifiers

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Location
  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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