VineBrook Homes Resident 4+

Makes paying my monthly rent a breeze. I definitely prefer the ease of using an app to pay every month than going through the process and many steps when using the desktop version.

You guys need to fix the debit/credit card issue. It started with me paying the app to apply for the house I just moved in. It did not accept my card or my sisters or my mothers card. We have Wright platt credit union and my mom has chase. Nothing is wrong with our accounts or cards. Everything works just fine, but when we try to pay in the app, it did not work and that was frustrating to work with because I have important payments I needed to make on time. Other then that the app works fine so far…

Right now, I’m extremely disappointed with this company. Tenants pay waaaaayyyyy toooo much money to not receive a professional call back. The system now seems really greedy and incompetent. Someone is getting paid to do nothing. So my review is you guys need to work on being more professional if you are going to charge tenants house payments and car payments put together for a home. At least be more consistent with your tenants who pay you on time and cause you no trouble. And I would never refer anyone to use your company, because your WHOLE company lack professionalism which is extremely sad. Have a blessed year people!