VineBrook Homes Resident 4+

Yardi Systems, Inc.

Designed for iPhone

    • 4.1 • 1K Ratings
    • Free

iPhone Screenshots

Description

The VineBrook Homes Resident App allows you to manage your home information and services with a few simple touches. Here you can pay rent, request maintenance, and read announcements.

VineBrook Homes Resident App features:
- Submit one time rent payments
- Set up monthly automatic payments
- Submit maintenance requests
- Receive announcements

What’s New

Version 16.8.0

Thank you for being an awesome app user! We appreciate your commitment to our app. We’ve made some general improvements and bug fixed in this update.

Ratings and Reviews

4.1 out of 5
1K Ratings

1K Ratings

JML 1992 ,

Easy process and interface

Makes paying my monthly rent a breeze. I definitely prefer the ease of using an app to pay every month than going through the process and many steps when using the desktop version.

Kryscarol ,

Customer service/payments

The leasing agent lost part of my deposit and I was required to pay it back instead of the company taking care of it. So for months I had to go through getting eviction notices because of something their agent let happen. Don’t get me wrong, they did work with me on getting it paid off but the fact is that, I shouldn’t have had to. And also if you want to talk to someone, you can only do it by email cause they number they have is an answering service and you get mixed messages from them. I have had people transfer me to the collections stand others tell me that they can’t do that. Which was very weird. I can say that when my lease is up, I probably won’t use this company again. The house I am renting is cool but it’s the service for me.

technological tragedy ,

Predatory Business practices

I moved into a more expensive property because three days before I moved states they said they couldn’t offer me that property due to inspection.

They just wanted me to pay for a more expensive property.

The maintenance function on the app is trash . They will attempt to charge you $75 every time you put in a request, regardless of it being the landlords obligation. Want your money back? You’ll have to call personally and send consistent emails and they still might try not to send you a refund.

The electrical shorted and broke my gaming pc. The customer service person kept repeating the trash recommendations of re maintenance man they sent. After much harassment the Augusta supervisor sends a real election who finds a leak in the roof that caused the shortage.

When circling back with customer service she said she’d give me a curtsey refund. Thanks for the curtesy of a broken $1000 computer. Thanks for the curtesy of having to take my lunch everyday for weeks to harass customer support over maintenance and refund.

They only moved when I quoted the tenant landlord handbook for my state. If you haven’t signed a lease, steer clear.

App Privacy

The developer, Yardi Systems, Inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Financial Info
  • Contact Info
  • User Content
  • Identifiers
  • Usage Data

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supports

  • Wallet

    Get all of your passes, tickets, cards, and more in one place.

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