iPhone Screenshots

Description

In order to use this app, your utility must offer MyUsage service and you must have an active MyUsage account. If you do not have a MyUsage account, please check with your utility about availability and establishing a MyUsage account.

Description:
MyUsage Mobile allows you to get information about your utility service anytime, anywhere. It’s fast, easy, and convenient.
If your home, apartment, or business has a smart meter, you can get information 24/7 about how much you’re using – and how much it’s costing you.
• Monitor your service 24/7
• Track how much you’re being charged each day
• View daily usage data
• Manage your automatic alerts and user settings via the application
• View your balance and daily charges in real time if you have a prepaid account
Optional Features (if permitted by your utility):
• Report an outage
• Make check and credit card payments within the app
• Manage your automatic alerts and user settings via the application
• Receive push notifications

Benefits
With accurate information about your utilities, you can reduce your carbon footprint and better manage your budget. MyUsage gives you the information you need in order to make informed decisions regarding your usage.

Languages:
English

Requirements:
Compatible with iPhone and iPod touch
Requires iOS 5 or later

In order to use this app, your utility must offer MyUsage service and you must have an active MyUsage account. If you do not have a MyUsage account, please check with your utility about availability and establishing a MyUsage account.

What’s New

Version 2.2.7

Fixed regression with Add Funds for some users

Ratings and Reviews

4.6 out of 5
3.2K Ratings

3.2K Ratings

PrettyS💜 ,

Debit Card

I really enjoy paying my bill with easy convenient with Not stressing that my lights will be turned off because theirs a lot of people that don’t always have all the money at once but I just wish we could pay with our debit card without the fee at the local stores CVS. Thanks

Developer Response ,

You should be able to make a payment via the the mobile app with a debit or credit card if you Utility allows this service. It is designed to be easy to use and user friendly. You should be able to make a payment via the mobile app or the online portal if your Utility allows this option. What Utility is your service with and what is your account number? You can reply privately to p2@exceleron.com if you prefer. We will try to assist. Thank you.

Yanezrj ,

It’s good but could be much better

It gives you the data you are looking for and to track your daily consumption as well as being able to pay directly through the app.
My two biggest concerns are:
• It doesn’t remember your payment method even though there is a check box to remember your payment method. You have to enter your debit, credit or checking account information every time you want to make payment. Just adding this feature alone would make this almost a five star app. Very frustrating when you check the “remember payment method for future use” check box and it still requires you to enter that payment method every time.
• The UI is not user friendly. You have to really look around to figure out where to go. Not intuitive. Usage and Balance would be nice to see combined since you have to go back and forth between the two to see cost per consumption compared to other days and temperatures.
• The graph under Daily Usage needs some work. It’s showing two columns for one day and the above data isn’t always synced with the data in the calendar view. And the two references on the side don’t appear to be correlating to the data thats being shown in the graph.
Not far being a really great app, good job! Thank you

Disneydad2202 ,

Worst App EVER!

I have no idea why our provider made us switch to this app, but as far as I can tell, there is no tab to explain anything about how to read it or use it. Instead of a simple ‘pay your bill’ prompt, there is only ‘add funds’. Add funds to what??? I have never added funds to anything to pay a monthly bill. Then, when you enroll in what I assume to be monthly auto pay, it does not tell me when it will start.
The graphs have lines in addition to the daily usage bars, but, as far as I can tell, there is NO explanation as to what these lines reference.
How about offering a walkthrough tab? Not everyone is as knowledgeable about apps and utilities as some of the other reviewers, and if I could, I would leave a ‘0 star’ rating.

Developer Response ,

Sorry you are having difficulties with the mobile app and making a payment. It is designed to be easy to use and user friendly. You do not have to use the mobile app. You can login to your account online through the web portal if you prefer. What Utility is your service with and what is your account number? You can reply privately to p2@exceleron.com if you prefer. We will try to assist. Thank you.

Information

Seller
Exceleron Software
Size
10 MB
Category
Utilities
Compatibility

Requires iOS 8.0 or later. Compatible with iPhone, iPad, and iPod touch.

Languages

English, Spanish

Age Rating
Rated 4+
Copyright
© Exceleron Software
Price
Free

Supports

  • Wallet

    Get all of your passes, tickets, cards, and more in one place.

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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