MyUsage Mobile 4+

Debit Card

I really enjoy paying my bill with easy convenient with Not stressing that my lights will be turned off because theirs a lot of people that don’t always have all the money at once but I just wish we could pay with our debit card without the fee at the local stores CVS. Thanks

Developer Response ,

You should be able to make a payment via the the mobile app with a debit or credit card if you Utility allows this service. It is designed to be easy to use and user friendly. You should be able to make a payment via the mobile app or the online portal if your Utility allows this option. What Utility is your service with and what is your account number? You can reply privately to p2@exceleron.com if you prefer. We will try to assist. Thank you.

Push notifications settings errors

The UI is decent although very dated looking. The font choices makes me think of Windows and the and the font size to overall UI seems like this was just quickly scaled when the larger iPhones came out instead of trying to make a proper scaled view or testing that the universal view looks good on all screens. The graphing library used to chart my electrical usage is very readable but could use some filtering options based on temperature so I could see trends of usage on hot vs cold days. I am unable to set up the push notifications due to an error or “ContactId is required. ContactId should be an integer” which is too generic of a user displayed error for me to actually address. I’ve updated my entire contact information list from the contacts tab and that did not seem to resolve it. It’s better than nothing but there are definitely rooms for improvement. Hoping to see some meaningful updates soon that make using the app more meaningful.

It’s good but could be much better

It gives you the data you are looking for and to track your daily consumption as well as being able to pay directly through the app.
My two biggest concerns are:
• It doesn’t remember your payment method even though there is a check box to remember your payment method. You have to enter your debit, credit or checking account information every time you want to make payment. Just adding this feature alone would make this almost a five star app. Very frustrating when you check the “remember payment method for future use” check box and it still requires you to enter that payment method every time.
• The UI is not user friendly. You have to really look around to figure out where to go. Not intuitive. Usage and Balance would be nice to see combined since you have to go back and forth between the two to see cost per consumption compared to other days and temperatures.
• The graph under Daily Usage needs some work. It’s showing two columns for one day and the above data isn’t always synced with the data in the calendar view. And the two references on the side don’t appear to be correlating to the data thats being shown in the graph.
Not far being a really great app, good job! Thank you