Description

Designed for Mercedes-Benz owners, the Mercedes me app lets you manage your vehicles on-the-go, from scheduling service, to making payments, to getting assistance at the push of a button.

For 2018 and Prior Models*
• Start the engine
• Lock or unlock the doors
• Locate and monitor your vehicle
• Send an address to your navigation
• Activate the horn and lights
• Access your vehicle on Apple Watch

For All Models*
• Schedule service
• Make payments to Mercedes-Benz Financial Services
• View your contract, statements and transactions from MBFS
• View manuals and how-to videos
• View recent activity and get notified of updates and offers
• Get help from a Product Concierge
• Access Roadside Assistance
• Discover exclusive perks at partner resorts
• See the lastest news from Mercedes-Benz

*Features are subject to vehicle hardware and network coverage. Select model year 2018 GLE and C-Class vehicles are equipped with Mercedes me connect services. Check with your dealer for details.

What’s New

Version 3.0.2

Here’s what’s new in our latest release:
• 3D Touch is now live. A firm press on the app icon offers quick access to features like Remote Start, Lock/Unlock, Locate Vehicle, Roadside Assistance and more (features vary based on eligibility).
• General bug fixes and performance improvements

Ratings and Reviews

4.8 out of 5
20.1K Ratings

20.1K Ratings

MB 4 MB 4 MB 4 ,

Annoyingly annoying

Love the remote start feature, but like other reviewers stated, by the time it starts you are at your car! Also, now the app keeps logging me out though I have the ‘keep me logged in’ box checked. THEN I have to scroll to the bottom and accept the user agreement. EVERY SINGLE TIME! then I get to stand at my car looking like an as! As I enter my login information, hopefully correctly when it is sunny and difficult to see my screen. THEN I have to set up the gas ID yet again. WTH Mercedes?? Thought it would be so cool to not have to carry my key everywhere since keyless allows me to keep it at the bottom of my bag. If only it worked it would be the Best, but feeling like it is the Or Nothing part of the slogan. And I had to fork over $$ to activate this nonsense.

rtp1340 ,

Disappointing, won’t re-up.

The main reason I registered and paid almost $500 for 3 years was for the remote start feature. It took many attempt at trying to start the car, getting ‘too many attempts at starting’ message, at least 3 uninstalls, downloading the app again and again, to finally get it to start. The excuse I got at the dealer on why there was no remote start function on the key fob was lame, because Mercedes sells to many foreign markets and I guess some don’t approve of remote start, so let’s not put it in any cars. Ford sells to as many markets and yet I have remote start on the key fob my Edge ST, AND it keeps running AFTER I open a door. I won’t be renewing when the 3 years are up and after just a few hours am seriously considering cancelling it. I don’t need it to just lock/unlock the doors or to check where it is.
It would be so much easier to press a button on a fob, rather than take your phone out, turn it on, find the app, open it, enter the PIN number, select remote start to go to another screen to press that ‘button’ and then wait, and wait, and wait until nothing happens. I worked in IT for many years and this product would have never been approved. As much as Mercedes’ cost, they could very well give the US cars (and all other countries that allow it) remote start on the fob.

daytonawhite ,

Way more reliable than Jaguar’s equivalent app

This app is super simple to use, really convenient, and you can even make your monthly payment through it. My only gripe is the auto start feature. In cold weather, sometimes 10 minutes just isn’t enough to get the car as warm as I’d like it. Jaguar’s app allows you to run the engine for up to a half hour before it shuts off, and it’ll even activate the seat warmers once you get in. This one shuts the car off once you get in and you have to turn on the seat warmers yourself. On top of that, you can’t adjust the cabin temperature before activating the auto start like you can with Jaguar. Those are my only complaints. Otherwise, I find it really convenient.

App Privacy

The developer, Mercedes-Benz USA, LLC, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Financial Info
  • Location
  • Contact Info
  • User Content
  • Identifiers
  • Usage Data
  • Diagnostics

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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