myCadillac 17+

General Motors Company

    • 4.9 • 112K Ratings
    • Free


This is your convenient tool to help simplify, add control and reach your vehicle’s full potential. Stay in touch and in command — whether you’re in your vehicle or out. Access helpful features like remote commands right on your home screen and even check the estimated fuel level or charge status of your electric vehicle.

Start by logging in with your Cadillac Account or OnStar username and password. Services are not available everywhere, and feature availability and functionality may vary by country. The myCadillac mobile app* is supported on iOS 14 or later, and is only available in North America, United Arab Emirates, Kuwait and Bahrain.
See for details.

Remote Commands**
Your key fob is conveniently located on your home screen. You can lock and unlock your doors or warm up your car on a cold morning.

Vehicle Status*** / Schedule Service
Check your vehicle’s status to monitor fuel level, oil life, tire pressure and more, making it easy for you to stay on top of your vehicle’s health and schedule service with your participating Dealer without leaving the app.

Roadside Assistance****
Have a flat? Need fuel? Request Roadside Assistance in the app, or call an OnStar Advisor. Help is on the way.

How Things Work
View tutorials and access your owner’s manual. From setting up your Bluetooth® connection to advanced safety features, learn more about your vehicle.

Send to Navigation*******
Plan your trip by sending a destination to your vehicle’s built-in navigation system from the vehicle mobile app.

Cadillac Smart Driver********
Gain insights about your driving skills, and receive a driving score for a trip, day, week or month. You will also receive driving tips to help you become a better and safer driver.

*Available on select devices. Service availability, features and functionality vary by vehicle, device and the plan you are enrolled in. Terms apply. Device data connection required.
**Requires paid plan. Lock/unlock feature requires automatic locks. Remote start requires GM factory-installed and enabled remote start system. See for details and limitations.
***Not all issues will deliver alerts. Does not monitor spare tire. Vehicle Status features require a paid plan.
****Roadside service provided by Allstate Roadside Services for vehicles only. Limitations and restrictions apply.
***** Service varies with conditions and location. The vehicle must be on or Accessory power must be active to use the Wi-Fi Hotspot. Requires active service plan that includes data or paid data plan from AT&T or its local service provider.
******Read the vehicle’s owner’s manual for important feature limitations and information.
*******Requires a select paid plan and properly equipped vehicle. Mobile app functionality is available on select devices and requires data connection. Map coverage available in the U.S., Puerto Rico and Canada. See for details and limitations.
********Requires subscription to the Remote Access Plan or Premium Access Plan and a properly equipped vehicle. Excludes MY2014 and older vehicles. Services and capabilities may vary by model and/or vehicle configuration.

What’s New

Version 6.17.0

See our commitment to enhancing your ownership experience through updates and software refinements below because Better Never Stops.

-On select vehicles, you can now stay informed on the response time of Remote Commands.

Ratings and Reviews

4.9 out of 5
112K Ratings

112K Ratings

Nettie D ,

Very UNHAPPY GM customer

I’ve had a Cadillac for the last 20 years and I’ve never been so disappointed until NOW! I also used to get free updates and reports about car diving history and unused to be able to remotely unlock my car using the ONSTAR app. Just come to find out, onstar has discontinued their app and now rerouted to Cadillac app for all these features to be paid for monthly or a yearly basis!! This is ludicrous considering how expensive our premiums are already! I’m very disappointed and this is probably why GM stock continues to decline and not offer the best customer experience! Our other vehicle is a Tesla and their is currently nothing that matches their utmost excellence in customer service and FREE features available to the customer! That is why Tesla is now currently the number one auto manufacturer in the world with stocks grazing above $500 a share! ought to get your act together and revert to offer your customers the best client experience if you want to continue to succeed in the auto industry or face the ramifications of prior auto manufacturers who are declining rapidly! This will be a main reason for our family NOT to continue purchasing another GM vehicle when this last lease is up! Very sad !

Developer Response ,

Thank you for sharing your candid feedback, Nettie. We have documented your comments within our systems for the review of our internal teams. If you have any further question or concerns about our app that you'd like to express, you're welcome to reach us at ~Jen

Mal1228 ,

Works perfectly, could use more options.

I just bought my first ever Cadillac and I went all in with the 22 Escalade. I immediately jumped on and got the app downloaded because I had an app for my Palisade and loved it. The app works perfectly as advertised and I enjoy the quick response time after I click on a command. The area where you could improve would be more options. For being such an expensive vehicle I wish the app had a few more options like the app did for my 1/3 of the price palisade. My old app would not only let me start the car but I could chose 4 different start up configurations. For example, I had one for “summer” that had the air set on low at level 8 and my cooling seats would be on. I had one for “fall” where I set it for 71° and level 2 air and maybe my heated seats. Then there was “winter” which I set at 80° and full air and heated seats and auto defrost on the windshield. With my Cadillac I can turn it on or off. That’s it. I do have the seats come on but that is through a setting in the car itself and not on the app. Here in Florida the weather varies so much from night to morning to afternoon that just because I had the heat on this morning doesn’t mean I want it on when I start my car in the afternoon. I would love to see this update in the future since I plan on keeping this vehicle forever.

Developer Response ,

Hello, Mal. Thank you for you review. We’re glad to hear you’re enjoying our app. Rest assured, our team is always hard at work finding ways to improve our app. ~Cam

Yankee8773 ,


Basically, I like the car. The technology is good, if complicated. Too complicated, it took me weeks of trading the manual to master the technology, and there remain a few things that I am unsure about. The auto needs to be more intuitive. Also, there is unnecessary redundancy in some operations that only leads to confusion on the part of the driver. One series of action for one operation. I don’t need multiple ways to raise the volume on the radio.
Perhaps the most annoying and potentially dangerous feature is the gear shift. This feature should be simple and easy. On my CT-4, it is necessary to hold down a small button to change into reverse and push the lever forward to go in reverse this requires focusing on the on the gear shift to perform a simple operation. To put it in park, a button is provided which is a different movement from the rest of the gear selection process.
I really dislike it. Simplify the gear shift mechanism. It detracts from the overall satisfaction of ownership.

Developer Response ,

Thank you for the feedback. Please know that we have documented your feedback to the appropriate parties. If you have any additional questions or concerns, feel free to email with "ATTN: myCadillac/Yankee8773" in the subject line so we can assist. ~Jessica

App Privacy

The developer, General Motors Company, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Location
  • Contact Info
  • Identifiers
  • Other Data

Data Linked to You

The following data may be collected and linked to your identity:

  • Location
  • Contact Info
  • Identifiers
  • Other Data

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Location
  • Contacts
  • User Content
  • Search History
  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More


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