Description

The new myChevrolet mobile app* design was developed by incorporating user feedback to provide an even better experience. Redesigned for the way you drive and live, this app is high-tech and highly personalized. You can stay in touch and in command — whether you’re in your vehicle or out. Immediately see helpful features like remote commands right on your home screen. You can even check the fuel level or charge status of your vehicle before you open the door.

This app is hand-held innovation to keep you moving forward — and it’s just the start. Look for exciting additions and updates to your app very soon. Download the myChevrolet mobile app today. Start by logging in with your Chevrolet Owner Center or OnStar username and password. Services are not available everywhere, and feature availability and functionality may vary by country. The redesigned mobile app is only available in North America.
See onstar.com/us/en/mobile_app for details.

An App Above — go beyond the ordinary with the new myChevrolet mobile app

Remote Key Fob**
Now with your key fob conveniently located on your home screen, it’s easy to stay in command. You can lock and unlock your doors or warm up your car on a cold morning.

Vehicle Status*** / Schedule Service
Check your vehicle’s status by glancing at your home screen — monitor fuel level, oil life, tire pressure and more, making it easy for you to stay on top of your vehicle’s health and schedule service with your participating Dealer without leaving the app.

Roadside Assistance****
Have a flat? Need fuel? Request Roadside Assistance in the app, or call an OnStar Advisor. Help is on the way.

My Chevrolet Rewards*****
Watch your points rack up, and redeem well-earned rewards. Learn about and enroll in the program, see your active point balance, and conveniently access your account.

How Things Work
View tutorials and access your owner’s manual. From setting up your Bluetooth® connection to advanced safety features, learn more about your vehicle.

Marketplace******
Satisfy cravings by exploring Marketplace for restaurants, gas stations, hotels and more.

Send to Navigation*******
Plan your trip by sending a destination to your vehicle’s built-in navigation system from the vehicle mobile app.

Chevrolet Smart Driver********
Gain insights about your driving skills, and receive a driving score for a trip, day, week or month. You will also receive driving tips to help you become a better and safer driver.

Disclosures
*Available on select devices. Service availability, features and functionality vary by country, vehicle, device and the plan you are enrolled in. Terms apply. Device data connection required.
**Requires paid plan. Lock/unlock feature requires automatic locks. Remote start requires GM factory-installed and enabled remote start system.
***Not all issues will deliver alerts. Does not monitor spare tire. Vehicle Status features require a paid plan.
**** Roadside service availability and providers vary by country. Restrictions and limitations apply.
*****Please view full program Terms & Conditions at https://www.mygmrewards.com/.
******Valid offers can vary. For latest offers, check Marketplace through the vehicle mobile app or your vehicle’s infotainment system (if available).
*******Requires paid plan and properly equipped vehicle. Mobile app functionality is available on select devices and requires data connection. Map coverage varies by country. See onstar.com for details and limitations.
********Requires a capable 2015 model year or newer GM vehicle and active service plan. See onstar.com for details and limitations.

What’s New

Version 5.4.0

You asked and we took action. Now you can enjoy the newly redesigned myChevrolet mobile app with these features:
- Send remote commands and check your vehicle’s status from your home screen
- At a glance, you can see your vehicle’s status
- This update incorporates user feedback to provide a new and more personalized user experience.
The updates to your home screen are just the start. Be sure to be on the lookout for more future updates to your mobile app.
This update also contains miscellaneous bug fixes.

Ratings and Reviews

4.8 out of 5
458.6K Ratings

458.6K Ratings

Andy W 2016 Impala ,

App overall and need for more

Generally speaking, it’s a pretty good app. It’s been stable for me. Not sure why it logs me out from time to time, but I suspect there is some sort of timeout feature after so many days not opened.

I was at the GM dealership this morning, and the advisor asked if I had an extended warranty, which I have Chevy’s (v. 3rd party), and he asked if I had the information. I did not, but asked if it would be in the myChevrolet app. To my surprise, the app doesn’t have 5is information nor does it have a place for me to re odd it anywhere. (Notes field or something...).

Additionally, it would be great if the app was able to push alerts about service items. Ex. You’re approaching your 75,000 miles service level. Select it and it will tell you items which are typically serviced at that milage and have an option to schedule from the notification your service appt. Keep in mind that the app should ALSO know what items have been done prior to the 75k service in case you had them done ahead of schedule and only recommend ‘actual’ things needing done. If the app is tied into to GM and the dealerships from a service perspective, I want to be able to search my service history to see what was done when. I do have faith in my advisors to tell me truth, but I trust and verify!

Developer Response ,

Thank you for the feedback. Please know that we have documented your feedback to the appropriate parties. If you have any additional questions or concerns, feel free to email socialmedia@gm.com with "ATTN: myChevrolet/Andy W 2016 Impala" in the subject line so we can assist. ~Jessica

Iluvhk ,

Remote start & navigation disappeared!

10/25 - Right after I left my last review I started getting an error message saying I didn’t have a plan & I couldn’t use any features. Right around the time I got a response from the developer the app started working again. I use this app every day to start my car and use the send navigation to vehicle feature a lot. If you are having issues try deleting it and reinstalling or logging out and pull down to refresh it when you open the app.

I have the Guidance plan that includes navigation but after the last app update the navigation option disappeared in the app. I was using the send to vehicle option just fine until the last update and considering all the people who are complaining on here that it also disappeared for them I would say it is clearly your app update that messed it up! Please fix it and I already called Onstar and all they could do is put in a ticket for the issue. Please fix your app because it worked perfectly before your last update!

Developer Response ,

Hello LLuvhk. We have been experiencing technical difficulties over the last few days. Please try logging out of your app and logging back in. If you continue to experience issues, please email socialmedia@gm.com with “ATTN: OnStar” in the subject line. ~Shikara

Danpopbradley ,

Generally ok, improvements below

The app generally does what I need in terms of vehicle status and remote start but I have some comments/suggestions below. Thank you.
1) As many others have noted, the Apple Watch app does not work. I have the option to save my pin selected in the app but the watch asks me to sign in on my phone every time I use it. If I need to have my phone nearby there is no value to the watch app.
2) Please let the app open without trying to update the status of my vehicles. If I just want to start one (and not necessarily the one the app is updating) I don’t want to wait for the status update to process.
3) There does not appear (that I can find) to add/remove or rearrange the selections shown when I select “more.” For example, for one vehicle I have vehicle locate, Chevrolet smart driver, navigation, accessories, owner manual, and how things work. For the second vehicle I have those plus WiFi hotspot, remote personalization, and marketplace.
4) The same type of issue is related to the notifications settings for each vehicle. I have the Essentials plan for both. For one, I can set notifications for one I have the options for WiFi Data notifications, advanced diagnostics, insurance discounts, and marketplace notifications. For the second, I only have insurance discounts. The most important one of advanced diagnostics is missing. I’ve uninstalled, reinstalled, logged out, logged in, and no change.

Developer Response ,

Thank you for taking the time to let our team know what you think. Our team would be happy to address your concerns as best we can. Please send an email to our team at socialmedia@gm.com with "ATTN: myChevrolet/Danpopbradley" in the subject line. We'd love to hear from you. ~Kaitlynn

App Privacy

The developer, General Motors Company, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Location
  • Contact Info
  • Identifiers
  • Other Data

Data Linked to You

The following data may be collected and linked to your identity:

  • Location
  • Contact Info
  • Identifiers
  • Other Data

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Location
  • Contacts
  • User Content
  • Search History
  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supports

  • Wallet

    Get all of your passes, tickets, cards, and more in one place.

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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