We update our app regularly to add new features and improve performance. We’ve added the following features in this release:
Bug fixes and minor enhancements.
Ratings and Reviews
Remote start & navigation disappeared!
10/25 - Right after I left my last review I started getting an error message saying I didn’t have a plan & I couldn’t use any features. Right around the time I got a response from the developer the app started working again. I use this app every day to start my car and use the send navigation to vehicle feature a lot. If you are having issues try deleting it and reinstalling or logging out and pull down to refresh it when you open the app.
I have the Guidance plan that includes navigation but after the last app update the navigation option disappeared in the app. I was using the send to vehicle option just fine until the last update and considering all the people who are complaining on here that it also disappeared for them I would say it is clearly your app update that messed it up! Please fix it and I already called Onstar and all they could do is put in a ticket for the issue. Please fix your app because it worked perfectly before your last update!
Developer Response ,
Hello LLuvhk. We have been experiencing technical difficulties over the last few days. Please try logging out of your app and logging back in. If you continue to experience issues, please email email@example.com with “ATTN: OnStar” in the subject line. ~Shikara
App was updated to be far less useful
The old app had more features One thing that has changed is that you can no longer see how far away your vehicle is from your current location so for instants if somebody else is driving the vehicle and they’re coming to your location you can no longer see how far away they are and what time they’ll get there another thing that has changed is you used to be able to leave a mall or an airport for some event and you could say find my vehicle and then it would give you the little arrow like Google map stuff so you can walk to where your vehicle is it also tell you the distance you are from your vehicle it no longer does that at all so that that is totally gone and there’s just so many location features like when you find my vehicle now it doesn’t even tell you the address it’s at so just good luck for that where the hell tap kind of pointlessBecause now it’s just a dot on a map with no address so good luck even trying to Uber to your freaking vehicle if you borrowed it to somebody or if you parked there at the airport or just any any reason you want to know the location of your vehicle address not showing anymore pay they took away some of those features it’s just awful now it’s almost useless it’s just a app that you use to remote start locking unlock your vehicle and other than that it’s pretty freaking pointless
Developer Response ,
We regret to learn of your dissatisfaction. Please know that we take your feedback into high consideration, and have been sure to document your comments for review as we determine opportunities for improvement going forward. Thank you for taking the time to share your honest insight. ~Tia
A good start to a nice app
This app works fairly well on my iPhone. I use it in conjunction with my Bolt EV, so it is nice to be able to find charge locations and get a brief description of which charge network and plug type is available. The what-if route planning is also very handy to verify what destinations are within driving range.
The navigation section of the app could some improvement. Setting the initial location and destination is not that easy, especially on a small screen. Better user prompts would help. Also strangely on a 2017 iPad, the app apparently can not auto update the parked location, though it can read vehicle status and lock/unlock doors, etc. This is a problem because the navigation feature won’t allow a route to be planned when the parked location is entered manually. Route planning does work OK on an iPone 6S where parked location is picked up automatically.
The app runs only in portrait mode and on a large screen device like an iPad is just scaled up with huge text and buttons rather than better using the available screen real estate. I really would like to see the app perform better on the iPad which would make route planning a much better user experience.
- General Motors
- 301.8 MB
Requires iOS 11.3 or later. Compatible with iPhone, iPad, and iPod touch.
English, Bulgarian, Croatian, Czech, Danish, Dutch, Estonian, Finnish, French, German, Greek, Hungarian, Italian, Korean, Latvian, Lithuanian, Norwegian Bokmål, Polish, Portuguese, Romanian, Slovak, Slovenian, Spanish, Swedish
- Age Rating
- Rated 17+ for the following:
- Unrestricted Web Access
- © General Motors Company
With Family Sharing set up, up to six family members can use this app.