RAM‪®‬ 4+

I am writing this in 2024 and perhaps the issues other reviewers have written about have been resolved. I have found that the connection between the app and my truck has been flawless. I have had the truck two months and deliberately use the app all the time and have had no errors or problems at all. Face ID works when starting the app and using the secure features like lock/unlock and engine start.
Sending navigation instructions from the app to the truck is a great feature!!! For what the truck cost, and for what the app will eventually cost to use I have been putting both through their paces. I want to be sure the monthly fee for the app will be worth it.

So far… it’s a winner!!!

Greetings, a heartfelt thank you for the 5 stars! We're passionate about creating a valuable app experience. Don't hesitate to explore all its functionalities, and if you encounter any roadblocks or have questions, just send us an email to socialmedia.uconnect@fcagroup.com. We're here for you! ~Rob

I’ve been using the mopar app just fine to look at my truck details, manual, warranty, recalls, along with service along with mopar shop.
Then I get notified that the app is going away and to upgrade to this ram app. Now I downloaded it but seems like they are asking for some kind of subscription that the mopar app never did. Why do I have to pay for features I don’t want? I have had guardian free for a year when I bought truck but basically was useless and never used it. So saw no need to renew guardian service. I just want to look at all the stuff the mopar app had without getting features I have to subscribe for.
So when I go into the ram app literally just the Home Screen that says “no subscription” call center. My truck info is in the app but literally no features to look at. Just shows: assistance, account and about. No other information the mopar app had. Is something wrong with this ram app that it’s not showing anything? It’s logged into the account just nowhere to go. And I’d hope you aren’t forcing people to get a subscription to use the features that were free on the mopar app.
So far the ram app is basically useless unless you apparently pay for a service you don’t really use to like unlock vehicle or remote start or whatever guardian was.

Greetings, our app does require a paid subscription to use all of the functionality like remote commands and vehicle information. You can still use our app without a subscription to see things like recalls or service history. Please know you can contact us by email at socialmedia.uconnect@fcagroup.com, if you ever need help with your app in the future. ~Rob

The app seems to have trouble communicating with my vehicle quite often when opening the app I get “updating services”message then nothing happens so I have to close and reopen the app and even then sometimes when starting the vehicle the app will say the start failed but my truck will be running. Anytime I try to use the app features thru the watch app I’m asked for the passcode then a message will pop up saying to use the phone but at other times the options to start or unlock will show up on the watch and work fine. The phone start options have been around for a few years now so Mopar should take the time to fix the bugs and make their customers happy. I like the the features currently available but I’ve mentioned over a year ago the Apple Watch needs to be added meaning the ram app right on my watch screen like GMC has. Would also like the feature to have the ability the roll windows up or down(other vehicles have this from back in 2016). The app seems updated regularly so please add these options it would make the Ram app the best available. It has most of the features needed.

Greetings, we've forwarded your feedback to our developers. Thank you for taking out the time to review our app. Feel free to share the detailed issue by writing to socialmedia.uconnect@fcagroup.com. We'll ensure to look into it with utmost priority. ~Rob