For what the subscription costs, this app is way too limited. I like the remote start and location features, but there are a number of items it doesn’t support that it should:1) I should be able to see the charge status of my 4xe (whether plugged in or not, and what the charge % is). It used to do a slightly better job at this, but a recent update seems to have gone backwards instead of forward. Even better if it took current rate of charge into consideration and gave an estimate to complete - which it already does in vehicle so that info could just be exposed to the app2) After remote start, I should be able to control basic climate control parameters such as temp and whether heated seats and steering wheel are turned on.3) The fuel level (remaining miles) should include total, gas and electric reading, right now it only has gas miles remaining even though labeled ‘total’.4) The manual should be accessible straight from the app, or access to similar content in videos.

The old Jeep app worked just fine for me and had basic information about my 2020 Jeep grand Cherokee. I had my Jeep serviced today and went to the app to see if everything was update but to my surprise the old app is not supported any longer and the application directed me to Apple Store to download the new one. I did all that and low and behold it was like I never existed and neither did my vehicle. So went thru the account sign on screen and entered the last 8 digits of my vehicle and like others have mention, it said there was an issue and it directed me to call an agent. Thought I was calling someone at Jeep, but nooooo! Call was to Sirius agent to sell me their services. After several minutes of listening to the agent I advised him I only wanted the basic service. So he connected me to Jeep rep. But that was as useless as the Sirius agent. So she directed me to Uconnect line. After 10 minutes on hold I gave up. Uncle! All I wanted was the basic services with my cars maintenance records and basic info. I didn’t think that was too much to ask for but it seems to be a big deal! Is this the way Jeep runs their business with trickery and misleading information? Last Jeep for me. LDLOVE

FCA forced everyone to use this app for their unconnect services, including RAM truck owners like myself. I could care less if it’s a Jeep app, FCA, whatever…if I actually worked. Think about this… people spend ungodly amounts of money on their vehicles and they include this functionality that you have to pay $15mo just to use the remote lock and unlock features, and the app cannot even do that half the time. It’s absolutely shameful that a company like FCA is raking in money hand over foot and under delivering on a simple mobile app! None of the preferences stick such as adding the unlock button to the front page, it logs you out half the time and requires you to renter your entire user name and password even when you selected it to save, a good portion of the time it just sits there and spins when you hit the unlock button, then it says failed, but even when it says failed, half the time the locks are unlocked. So guess what? You have to manually check to see because the app sure as crap won’t tell you if your vehicle is secure or not. I am DONE paying $15mo to fight with this awful app that I’m pretty sure a grade schooler could have coded better.

I bought a brand new 2024 wrangler from the Jeep dealership I work at and have never been able to get this stupid app to work. I can’t get past the account page to even log in and be able to input my vin #. Only once I was able to get past the login only for it to say I have the wrong vin and my vehicle can’t be registered. When I tried to re-enter the vin it proceeded to kick me out completely and I’ve never been able to get back in. Even completely deleting the account didn’t help. I had 3 Ford’s prior to my Jeep. I had no issues with the FordPass app, even when I traded up my 2019 escape for 2023 F-150. It was literally 3 or 4 clicks and it was ready to go. Used that app for everything. Locking and unlocking the vehicle, remote start, even let me schedule start times. Scheduled my service appointments straight from the Ford pass app with no issues. Best of all the FordPass app was free, no 3 month trial and then you have to pay a monthly subscription, it remained free. If I could find a way to put my Jeep on to the FordPass app I would, because having the ability to control my vehicle from my phone is one of the things I honestly miss.