ScreenLogic Connect

Name: ScreenLogic Connect
Rating: 2.2 (254 reviews)
Author: Pentair Water Pool and Spa, Inc

Lifestyle

Free · Designed for iPad

254 Ratings
Ages

4+
Years
Category

Lifestyle
Developer

Pentair Water Pool and Spa, Inc
Language

EN
+ 1 More
Size

39.1
MB

Pentair's ScreenLogic Connect is a convenient interface for your pool and spa, designed specifically for the iPhone, iPod touch, iPad and Apple Watch. You can now also use our Alexa Skill to control your EasyTouch or IntelliTouch system. Control your pool and spa from a local Wi-Fi network, or control remotely over the Internet. Download this free app and check out the new interface on our live demo! Pentair customers with IntelliTouch, EasyTouch, and EasyTouch PL4/PSL4 pool/spa control systems that want to use their iPhone/iPad/iPod touch or Echo devices must purchase the ScreenLogic interface kit (PN 522104) available from your local pool equipment retailer. Please make sure to download and apply the latest protocol adapter firmware (version 736). Please visit www.pentairpool.com and navigate to Support \ Tools \ Software to download the update utility.

Ratings & Reviews

2.2

out of 5

254 Ratings

The FIX for this App not working
Jul 4

Bob in Naples FL
After watching a Pentair video about troubleshooting, I NOW KNOW that if you want to have this App working again after it quits, YOU HAVE TO TAKE A PAPERCLIP AND PRESS THE RESET BUTTON ON THE “PROTOCOL ADAPTER” (that little communications box that has the red light on the front) THREE TIMES WITH A HALF SECOND BETWEEN EACH PRESS - and then the system should function properly. You’re welcome.Now that my system is working properly again, I love it. But like many of you I was disappointed when it quit.Suggestion to Pentair: instead of the hole in the Protocol Adapter being labeled “Reset” consider adding the words “Press 3x with a 1/2 sec delay between each press” - because a single press, or a long press won’t actually reset it and that’s different than the rest of the IT world.

Developer Response
Hi, we're sorry for any inconvenience you've encountered. To assist us in resolving the issue, could you please share a copy of your review and your username by emailing us at screenlogicsupport@pentair.com. Your input will be invaluable in helping us investigate and resolve this matter.
The FIX for this App not working
Jul 4

Bob in Naples FL

After watching a Pentair video about troubleshooting, I NOW KNOW that if you want to have this App working again after it quits, YOU HAVE TO TAKE A PAPERCLIP AND PRESS THE RESET BUTTON ON THE “PROTOCOL ADAPTER” (that little communications box that has the red light on the front) THREE TIMES WITH A HALF SECOND BETWEEN EACH PRESS - and then the system should function properly. You’re welcome.Now that my system is working properly again, I love it. But like many of you I was disappointed when it quit.Suggestion to Pentair: instead of the hole in the Protocol Adapter being labeled “Reset” consider adding the words “Press 3x with a 1/2 sec delay between each press” - because a single press, or a long press won’t actually reset it and that’s different than the rest of the IT world.
Developer Response Jul 6
Hi, we're sorry for any inconvenience you've encountered. To assist us in resolving the issue, could you please share a copy of your review and your username by emailing us at screenlogicsupport@pentair.com. Your input will be invaluable in helping us investigate and resolve this matter.
Yea!!! 7.7 fixed things!!! Can now use WiFi to log into the controller! Thanks!!!!
07/26/2024

East Bay Speed Demon
Yea!!! 7.7 fixed things!!! Can now use WiFi to log into the controller! Thanks!!!It’s been almost a MONTH since Pentair pushed this update and they STILL haven’t fixed it or reverted to the previous version. It shouldn’t be that HARD to fix or pull the update and post the old version. Makes me think that Pentair broke it on purpose to enable them to kill off support for the older versions of the control panel hardware to force everyone to buy new hardware. LAME!!! Update to “Fix Bugs” on July 2nd Totally Broke This App. Worked great for 7 years. After the update on July 2nd 2024 the app now sits at “Waiting For WiFi” on the local screen and will not connect remotely. SLConfig will still connect both locally and remotely so I know it’s the app. Have tried rebooting the router, the protocol adapter and the pool panel. Nothing works. Every one of my devices (3 iPhones and 2 iPads) that updated to this version no longer connect. Fix this Pentair!!! Your bug fixes and enhancements totally killed the app.

Developer Response
Hi, we're glad your issue is resolved! If you need any further assistance or have any concerns, please don't hesitate to reach out to us at screenlogicsupport@pentair.com. We're here to help and ensure you have the best experience possible. Thank you!
Yea!!! 7.7 fixed things!!! Can now use WiFi to log into the controller! Thanks!!!!
07/26/2024

East Bay Speed Demon

Yea!!! 7.7 fixed things!!! Can now use WiFi to log into the controller! Thanks!!!It’s been almost a MONTH since Pentair pushed this update and they STILL haven’t fixed it or reverted to the previous version. It shouldn’t be that HARD to fix or pull the update and post the old version. Makes me think that Pentair broke it on purpose to enable them to kill off support for the older versions of the control panel hardware to force everyone to buy new hardware. LAME!!! Update to “Fix Bugs” on July 2nd Totally Broke This App. Worked great for 7 years. After the update on July 2nd 2024 the app now sits at “Waiting For WiFi” on the local screen and will not connect remotely. SLConfig will still connect both locally and remotely so I know it’s the app. Have tried rebooting the router, the protocol adapter and the pool panel. Nothing works. Every one of my devices (3 iPhones and 2 iPads) that updated to this version no longer connect. Fix this Pentair!!! Your bug fixes and enhancements totally killed the app.
Developer Response 07/29/2024
Hi, we're glad your issue is resolved! If you need any further assistance or have any concerns, please don't hesitate to reach out to us at screenlogicsupport@pentair.com. We're here to help and ensure you have the best experience possible. Thank you!
Useful, but w/ recurring issues
09/08/2024

Veloscente
Core functionality for controlling pool equipment & lights is solid. There are two recurring bugs causing headaches I’d like to see fixed:1) the SL Widget often loses connection to pool sensors. Currently, using ScreenLogic 7.7 w/ iOS 17.6.1, the widget cannot connect to display any sensor information, even though the app can. The proven workaround of using “Remote” connection with SL over cellular data (not local wifi network) to re-establish a widget connection has failed. As has deleting & reinstalling the SL app. 2) the SL app Delays & Alerts function shows the recurring “System Alert” of “Lost communication with pump” but with no time/datestamp or further indications of how to troubleshoot. The app history display indicates my equipment Schedules are running as programmed. For the Alerts function to be of use and not just annoyance, more detailed information is needed.

Developer Response
Hi, we apologize for any inconvenience our app may have caused. To help us address the issues you're experiencing, please send a copy of your review along with your username to screenlogicsupport@pentair.com. This will allow our team to investigate the matter thoroughly and respond to you promptly.
Useful, but w/ recurring issues
09/08/2024

Veloscente

Core functionality for controlling pool equipment & lights is solid. There are two recurring bugs causing headaches I’d like to see fixed:1) the SL Widget often loses connection to pool sensors. Currently, using ScreenLogic 7.7 w/ iOS 17.6.1, the widget cannot connect to display any sensor information, even though the app can. The proven workaround of using “Remote” connection with SL over cellular data (not local wifi network) to re-establish a widget connection has failed. As has deleting & reinstalling the SL app. 2) the SL app Delays & Alerts function shows the recurring “System Alert” of “Lost communication with pump” but with no time/datestamp or further indications of how to troubleshoot. The app history display indicates my equipment Schedules are running as programmed. For the Alerts function to be of use and not just annoyance, more detailed information is needed.
Developer Response 09/10/2024
Hi, we apologize for any inconvenience our app may have caused. To help us address the issues you're experiencing, please send a copy of your review along with your username to screenlogicsupport@pentair.com. This will allow our team to investigate the matter thoroughly and respond to you promptly.
Local connection
08/14/2024

OneTonTx
Love the app, BUT, i have a complex home network and the hard ethernet line from the screen logic box connects to a different VLan from my portable wireless devices such as my iphone. The app will not automatically discover the screen logic box since they are on different VLans that are not bridged. I am forced to use the remote connection and it does work, however, i dont like being forced to use the remote connection. The app should allow manual setting of the IP address assigned to the screen logic box. Please consider a modification to enable this.

Developer Response
Hi, we apologize for any inconvenience caused. To assist you promptly, could you please send us a copy of your review and include your username to screenlogicsupport@pentair.com? This will enable us to follow up with you and collaborate on finding a solution.
Local connection
08/14/2024

OneTonTx

Love the app, BUT, i have a complex home network and the hard ethernet line from the screen logic box connects to a different VLan from my portable wireless devices such as my iphone. The app will not automatically discover the screen logic box since they are on different VLans that are not bridged. I am forced to use the remote connection and it does work, however, i dont like being forced to use the remote connection. The app should allow manual setting of the IP address assigned to the screen logic box. Please consider a modification to enable this.
Developer Response 08/16/2024
Hi, we apologize for any inconvenience caused. To assist you promptly, could you please send us a copy of your review and include your username to screenlogicsupport@pentair.com? This will enable us to follow up with you and collaborate on finding a solution.