Metro Bike Share 4+

To add a counterpoint to a lot of negative reviews, I had a good experience using the app and renting a bike. Downloaded app, created an account just with email and password, purchased a 1-ride pass within the app using Apple Pay / stored credit card on iOS, walked up to a dock, picked a bike, selected the corresponding number and unlocked the bike. After riding, redocked the bike which ended the trip. Worked pretty seamlessly and only spent about 2 minutes before being able to take a bike and ride.

Would like to see more electric bikes and more docking stations. Found myself in between docks when getting lunch and decided to just keep the bike rather than walk 6 blocks to park it and there’s no way to secure the bike unless you bring your own lock if doing that.

My car was stolen a few weeks ago 😱 and these convenient and easy to use machines have all but saved my entire commute!!!! 🚲 super easy to use, very well maintained and one of my favorite parts of the day!

An update from four months ago was supposed to have fixed the bug when signing into a TAP account. It did not. In-app support was majorly unhelpful, ignoring my comments about the issue I was having and constantly redirecting me to buy a pass, while offering no suggestions to sign into my account.
When unlocking a bike in the app, you must log in every time. If you can’t log in, you can’t use the app to unlock the bike. Well, I purchased my pass through the LIFE program using my TAP account meaning I need to use the TAP log in. When I enter my user name and password, the sign in redirects to a missing page on the metro bike website. The constant error message of 404 page not found and nowhere to go from there other than back to the log-in page to start over, and still not be able to log in, renders this app unusable