Metro Bike Share makes bikes available 24/7, 365 days a year in Downtown LA, Central LA, Hollywood, North Hollywood, and on the Westside. With 220 stations and over 1500 self-service bikes, Metro Bike Share is a convenient option for short trips, leisure and connecting bus and rail transit systems.
Riding a Metro Bike is the fast, easy, and fun way to ride. Simply release it, ride it and return it!
With the Metro Bike Share app you can:
• Quickly unlock a Metro Bike anywhere
• Purchase or renew Metro Bike Share passes
• Access your trip history and account information
• Find the station nearest you
• Access Pedal Perks to view and redeem points for unique gear
• Access your unique code for the Refer a Friend program
• Contact customer service by text, phone or email
• Give real time feedback using the Rate Your Ride feature
Quickly lookup your account by phone number.
Ratings and Reviews
Used first time June 2022
To add a counterpoint to a lot of negative reviews, I had a good experience using the app and renting a bike. Downloaded app, created an account just with email and password, purchased a 1-ride pass within the app using Apple Pay / stored credit card on iOS, walked up to a dock, picked a bike, selected the corresponding number and unlocked the bike. After riding, redocked the bike which ended the trip. Worked pretty seamlessly and only spent about 2 minutes before being able to take a bike and ride.
Would like to see more electric bikes and more docking stations. Found myself in between docks when getting lunch and decided to just keep the bike rather than walk 6 blocks to park it and there’s no way to secure the bike unless you bring your own lock if doing that.
My car was stolen a few weeks ago 😱 and these convenient and easy to use machines have all but saved my entire commute!!!! 🚲 super easy to use, very well maintained and one of my favorite parts of the day!
TAP bugs are NOT fixed
An update from four months ago was supposed to have fixed the bug when signing into a TAP account. It did not. In-app support was majorly unhelpful, ignoring my comments about the issue I was having and constantly redirecting me to buy a pass, while offering no suggestions to sign into my account.
When unlocking a bike in the app, you must log in every time. If you can’t log in, you can’t use the app to unlock the bike. Well, I purchased my pass through the LIFE program using my TAP account meaning I need to use the TAP log in. When I enter my user name and password, the sign in redirects to a missing page on the metro bike website. The constant error message of 404 page not found and nowhere to go from there other than back to the log-in page to start over, and still not be able to log in, renders this app unusable
Data Linked to You
The following data may be collected and linked to your identity:
- Financial Info
- Contact Info
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Usage Data
Privacy practices may vary, for example, based on the features you use or your age. Learn More
- Bicycle Transit Systems, Inc.
- 10.5 MB
- Requires iOS 16.0 or later.
- Age Rating
- © Bicycle Transit Systems, Inc.