Make transit trips in the Minneapolis/St. Paul metro area as mobile as you are with the official Metro Transit app. Now you can plan your trip, see departure information for buses and trains, and buy transit tickets all on the go! Just download the free app, create an account with your method of payment, and get moving.
The Metro Transit app is a tool to make riding the bus, METRO system and Northstar in the Twin Cities a little bit easier. After you’ve identified your desired trip and transit departure time, you can buy and use Metro Transit mobile tickets right from your smartphone – it’s like having a ticket machine right in your pocket!
Find the right bus, light rail, or train for you through the Trip Planner.
See the next available bus, light rail, or train for your desired trip with NexTrip.
Pay a single fare or multiple fares for a group of riders, and store multiple tickets on your phone for future use.
Simply create an account and enter your credit/debit card information in our secure system.
If you’re looking to pay with cash, you can use a pre-paid debit card or pre-paid gift card.
HOW IT WORKS:
1. SELECT RIDER TYPE: Adult, Senior/Youth/Medicare, Mobility, Family
2. SELECT SERVICE: Local Bus/METRO, Express Bus, or Northstar
3. SELECT: Station for Northstar or time-based fare for Bus/METRO
4. CHECKOUT: Pay with Visa, MasterCard, American Express, Discover, pre-paid debit or gift card, or Apple Pay
Do I need to be connected?
An internet connection is required create an account, sign-in and purchase and activate tickets.
What if my battery dies?
Just like with paper tickets, you're responsible for making sure you have a valid fare at all times, so be sure to plan ahead!
• Activate your ticket when you see your bus or train approaching. Your ticket must be activated before boarding a vehicle.
• Watch your battery level... Just like with paper tickets, you're responsible for making sure you have a valid fare at all times.
Buy multiple tickets in a single transaction: add tickets to cart, view and edit, confirm and purchase.
Improved support for dark mode.
Bug fixes and improved error handling.
Ratings and Reviews
App Transition is a Disaster
Prior to the July 2021 update, the metro transit app was consistently adequate, which is pretty much what you want in an app used mostly to pay for public transit. Since the big app switchover, things have been unreliable at best and commute-derailing at worst. My app routinely logs me out mid-transaction and has temporarily “lost” my payment info on multiple occasions, refusing to let me enter an alternate card, only to miraculously “remember” the payment info again the next day.
I am given no option to change my password, including after a reset process. Right now, the aforementioned auto-logouts require me to dig into my email and copy paste the long, complicated reset password I was assigned. Trying to change my password on the app sends me to the website which sends me in an endless, futile circle.
Finally, through no fault of their own, the employees working the metro transit help line aren’t even able to help with the app- it’s all through some contracted hosting service that necessitates a whole other phone call, which feels inaccessible and ridiculous.
A metro transit app is a great concept, but the latest execution makes me high key want to scream.
I literally never write app reviews, but after downloading this one I felt obligated to write so the developers can fix it. Seriously, this app is horrendous. All I wanted to do was buy a bus ticket to the state fair (something that the app should 100% be designed to do, considering that’s their service). After going through multiple screens, I sat waiting for 5 minutes while it “loaded” the payment page. Only problem is the page never came up. There’s nowhere else to purchase tickets except in person with cash, not even the website. Seriously. Figure it out. Get rid of whatever excuse for an app developer you have now and hire a real software engineer.
Work for Tickets
The app is for tickets. It hyperlinks you to the MetroTransit website for everything else (Trip Planner, Next Trip, Schedules & Maps, Alerts, etc.), which is understandable as the investment was already made there, and it’s certainly more convenient than searching for bookmarks.
Bottom line: It works well for what it does — buying, storing, and activating tickets. Rock solid. Thanks, MetroTransit.
(Note: if you have trouble logging in after the upgrade on July 15, 2021, do a reset password. I think the max password length might’ve changed. I had that problem, and it was immediately resolved by a reset.)
Data Linked to You
The following data may be collected and linked to your identity:
- Financial Info
- Contact Info
- User Content
- Usage Data
Privacy practices may vary, for example, based on the features you use or your age. Learn More
- Metropolitan Council
- 24.2 MB
- Requires iOS 13.0 or later.
- Requires iPadOS 13.0 or later.
- iPod touch
- Requires iOS 13.0 or later.
- Age Rating
- © Metropolitan Council