Make transit trips in the Minneapolis/St. Paul metro area as mobile as you are with the official Metro Transit app. Now you can plan your trip, see departure information for buses and trains, and buy transit tickets all on the go! Just download the free app, create an account with your method of payment, and get moving.
The Metro Transit app is a tool to make riding the bus, METRO system and Northstar in the Twin Cities a little bit easier. After you’ve identified your desired trip and transit departure time, you can buy and use Metro Transit mobile tickets right from your smartphone – it’s like having a ticket machine right in your pocket!
Find the right bus, light rail, or train for you through the Trip Planner.
See the next available bus, light rail, or train for your desired trip with NexTrip.
Pay a single fare or multiple fares for a group of riders, and store multiple tickets on your phone for future use.
Simply create an account and enter your credit/debit card information in our secure system.
If you’re looking to pay with cash, you can use a pre-paid debit card or pre-paid gift card.
HOW IT WORKS:
1. SELECT RIDER TYPE: Adult, Senior/Youth/Medicare, Mobility, Family
2. SELECT SERVICE: Local Bus/METRO, Express Bus, or Northstar
3. SELECT: Station for Northstar or time-based fare for Bus/METRO
4. CHECKOUT: Pay with Visa, MasterCard, American Express, Discover, pre-paid debit or gift card, or Apple Pay
Do I need to be connected?
An internet connection is required create an account, sign-in and purchase and activate tickets.
What if my battery dies?
Just like with paper tickets, you're responsible for making sure you have a valid fare at all times, so be sure to plan ahead!
• Activate your ticket when you see your bus or train approaching. Your ticket must be activated before boarding a vehicle.
• Watch your battery level... Just like with paper tickets, you're responsible for making sure you have a valid fare at all times.
Fix for bug where setting ticket quantity in the cart to zero caused an error.
Ratings and Reviews
App can’t purchase tickets
I never write reviews, but this is such a frustrating experience that I hope the developers will see this and fix it. There must be a bug because when I go to purchase tickets, it has a button for “set payment” that is active and a button for “purchase now” that is grayed out. But it won’t click on the set payment option. Being able to buy and use tickets is literally the reason I bought the app.
I also tried to buy tickets from the website that I could use on the app, but for some reason they don’t do that and you need a go-to card. Luckily I have cash, but otherwise I’d be screwed starting at a place that doesn’t have a ticket machine.
Delete and redownload to purchase tickets
Like other reviews I am seeing here, I was unable to select the “Set Payment” button when trying to purchase a ticket. After calling customer service, they instructed me to delete and redownload the app. This worked for me and I am now able to select the “Set Payment” button and enter information.
I originally downloaded the app because my Go-To card did not have enough balance for my fare and reloading the card takes 24 hours to process. The original download of the app with the purchasing bug made for a stressful first experience, especially at the risk of missing my bus to work.
I am rating the app three stars in hopes for a smooth experience going forward and future improvements. Safe travels out there!
Work for Tickets
The app is for tickets. It hyperlinks you to the MetroTransit website for everything else (Trip Planner, Next Trip, Schedules & Maps, Alerts, etc.), which is understandable as the investment was already made there, and it’s certainly more convenient than searching for bookmarks.
Bottom line: It works well for what it does — buying, storing, and activating tickets. Rock solid. Thanks, MetroTransit.
(Note: if you have trouble logging in after the upgrade on July 15, 2021, do a reset password. I think the max password length might’ve changed. I had that problem, and it was immediately resolved by a reset.)
Data Linked to You
The following data may be collected and linked to your identity:
- Financial Info
- Contact Info
- User Content
- Usage Data
Privacy practices may vary, for example, based on the features you use or your age. Learn More
- Metropolitan Council
- 46.4 MB
- Requires iOS 13.0 or later.
- Requires iPadOS 13.0 or later.
- iPod touch
- Requires iOS 13.0 or later.
- Age Rating
- © Metropolitan Council