Receive, Review and Respond to Customer Requests from Anywhere with MightyCall Mobile
Designed with the small business owner and their team in mind MightyCall Mobile helps you monitor and manage inbound requests from customers regardless of where they originate. Get alerted to new requests, instantly respond from your phone or re-assign the request to another member of your team. It’s like having your very own call center in your pocket.
With the MightyCall Mobile App you can
* Get alerted - when a new customer requests arrives
* View customer requests - from several sources in a single activity queue
* Quickly assign requests - to yourself or another member of your team with just a swipe
* View request details – with just a touch
* Track next steps - by adding comments to a request
* Immediately respond - using native applications like email or phone calls
* Update your address book - with customer contact information
* Complete requests - with the push of a button
* Monitor progress – ensuring that opportunities don’t fall through the cracks
Download and install this free iOS application to get access to MightyCall features while on-the-go.
With the latest app update, we are happy to introduce our completely reworked push notifications! Now the notifications include more information - you will see who called/texted/left you voicemail. You will be able to call back, listen to voicemail or send a text with a single tap. You may also select the types of activities and business numbers to receive notifications from.
Also we introduced several fixes to make the app better as well. As always please share your feedback with us so we can improve the app.
Ratings and Reviews
Not for iPhone based businesses
Mighty Call is a very good, web based phone system for businesses with comparable feature sets to the other main players. If you live and die by your mobile phone and your workforce by design doesn’t even have a desk, the iPhone app is marginally acceptable. It’s feature poor, phone tree changes to the app don’t change call flows and require a support call to get it to work. If you have a ground-up built call center app out there made to support mobile phones please let us know.
Warning to small business owners
My account was closed overnight for “fraudulent” purposes for no reason. I am a legitimate small business owner. I had 1000 flyers printed from vistaprint with my new number the same day, waste of money now. I had started a Google AdWords and Facebook ads campaign with my new number which I had to shut off at 2am. I had just signed up (day before) and only tested the service and setup my voicemail routing. The call logs will show I only tested and forwarded calls to my own personal cell and have not even been able to actually use the service.
Very unprofessional, glad I found out now before I started distributing my flyers with the new number. What if I had done any serious advertising with the new number that they just suddenly closed without any explanation one night? Wow, I really dodged a bullet. Can’t I believe I would have trusted my livelihood with these guys. There’s a few alternatives out there I will be taking my business elsewhere. What a waste of time, energy and money. Small business owners, please think twice before trusting your livelihood with this company. This was my honest experience.
Don’t Waste Your Time or Money!
I installed this app on my iPhone 7, excited for the abundance of features that Line2 and MagicApp do not offer. Aside from this app not working on my phone at all when trying to make a call, these features do not work:
-Option for customer to leave a voicemail when on hold. Endless loop of being on hold when all users are busy since customer does not have option to leave a voicemail
-Make notes on calls received. Only works on missed calls which defeats the purpose entirely
-Basic call functioning on iPhone 7 running latest version of iOS both outgoing and incoming. Complete silence and no option to end call unless app is forced to quit
-Had not made any calls aside from testing the system, call minutes were depleted by 53 minutes. Either call minutes are inaccurate or outgoing/incoming calls are counted regardless if the call goes through or not. Very shady!
Overall very glitchy, does not work as advertised and I am deleting from my phone and canceling service, and requesting a refund. I am so upset I wasted my time porting my number to this app that seems to have the same problems for 3+ years ago looking at reviews. No thanks!
Developer Response ,
We are sorry for any inconvenience this may have caused you. Could you please provide your comments using the app? (Tap on the "Settings" and select the "Send Feedback" option). This help us to solve this issue faster.
With Family Sharing set up, up to six family members can use this app.