My Benefits Accounts 4+

Plansource

Designed for iPad

    • 3.6 • 136 Ratings
    • Free

Screenshots

Description

My Benefits Accounts is a mobile app from PlanSource that will allow you to manage your account(s) with ease and convenience. This app shares user authentication with the PlanSource Participant Portal, so as long as you are a registered user with the PlanSource Participant Portal you will be able to download the My Benefits Accounts app and log in to immediately gain mobile access.

Benefits of the My Benefits Accounts app:
• View your balance anytime
• Take a picture of a receipt and upload it to substantiate a purchase
• Set up customizable alerts
• Look at your transaction history
• Receive help from PlanSource

Security Details:
• No personal information pertaining to your account(s) will be stored on your device
• Picture, Passphrase, device recognition and challenge questions are used for user authentication

What’s New

Version 25.02.00

•  Display of catch-up contributions added
•  Online repayment button for ineligible expenses introduced
•  Added remove dependent functionality
•  HSA notes are now visible in Account Activity
•  Various bugs fixed and UI improvements

Ratings and Reviews

3.6 out of 5
136 Ratings

136 Ratings

RWPMRM ,

Recent Updates

Thanks you for improvements. This app is more consistently accurate and processing in a more timely fashion following recent updates.

Ed disappointment! ,

The worst app ever!

This app is the worst app I have experienced. Below I will list its short comings.

1) each time you leave the app. It signs you out and you have to start the process over and over again.

2) the app lacks any customer support

3) the app will provide denied notices, but the notice fails to explain why a claim is denied.

4) when you are reviewing transactions/ claims. If you click the detail link which always lack any explanation. Therefore that option t is worthless, but worst thing it does. It it takes you back to the beginning of the transactions. So you scroll down trying to find where you left off.

I can go on and on, but it’s clear this app was cheaply designed and does even attempt to make itself user friendly. Furthermore, the most frustrating thing about this app that it constantly closes and you have to repeatedly have to sign in. In addition, it fails to provide the basic support data and the lack of detail in the denied claims is amazing frustrating and worthless.

Schroederwood ,

Bug/glitch

Normally the only issue I have with the app is the login messages: not able to be reviewed unless you close them all out and navigate to your messages. Or it will close them all out on its own when you press skip. However the last two days t keeps asking me to download the most recent version of the app over and over again. I’ve deleted the app twice and reinstalled. No luck.

App Privacy

The developer, Plansource, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Financial Info
  • Location
  • Contact Info
  • User Content
  • Search History
  • Identifiers
  • Usage Data

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supports

  • Wallet

    Get all of your passes, tickets, cards, and more in one place.

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