My ClinCard‪®‬ 4+

The app is ok, but it is relatively unresponsive. Any time I try to arrange a transfer to my bank account through the app, it won’t allow me to choose my account for the transfer, even though I’ve entered all of my information. Quite frustrating as it makes me feel like my money is inaccessible.

If you have the option to voice your opinion beforehand in the study you’re in, do not let them choose the “convenience” of this card. Yes, this is a review of the app but I can’t get my pin to work, all but one time. it’d be less weird if it was a different number or if it kept happening after my first successful time trying but my first time trying with the pin they have failed, then a different store (same pin) it worked, now it’s not working again.

All this to say, I’ve tried countless times to get on the frickin app to just see the pin, let alone change it, and I’m locked out. Sometimes it’s the whole app, other times I get to see my balance but have to enter in some mystical password that’s different from my account password and pin just to see my pin and, shocker, I can’t get in to see it. The hilarious thing, I can still order online without a pin and I can see my card number in my account before I’m required to use some other password to see the pin.

This app is terrible and has false advertising. I’m in the Covid testing trial and was encouraged to download this app to access my funds. I haven’t been able to transfer my funds into my account. The transfer button does not work. All my purchases are being declined although I only make purchases through companies that accept Mastercard and visa. I’ve called the customer service line on two occasions. Both times I spoke to live personals and nobody has a explanation for the fail purchases and transfers. It’s as if I have no funds on my card even though the app and phone services says I do. What’s really going on ClinCard?