My Water‪+‬ 4+

By Primo Water

DS Services Of America, Inc.

    • Free



Staying hydrated at home or office has never been easier than with the My Water + app from Primo Water. You can now manage your bottled water delivery service anytime, anywhere. We offer a diverse portfolio  of bottled water brands, flavored water, sparkling water, enhanced water, 3 and 5 gallon, and case packs formats. You can also check out our assortment of coffee, tea, and hot chocolate. Have all your favorite beverages delivered right to your door!

Manage your account like a boss!

Key Features:

* Edit deliveries, add extra delivery, add delivery notes
* View past deliveries or update your recurring delivery
* Add or remove products to recurring or one-time orders
* Manage your billing details, view past invoices, order history
* Make payments, update payment methods, and opt-in for autopay
* Manage multiple accounts and update personal information
* Request equipment service like dispenser cleaning
* Explore our varied products selection and our newest promos & offers
* Create a wish list or even mark the products you like as Favorites
* Contact our customer care team right from the app via email or phone

Some of our tasting brands across the U.S. and Canada are Alhambra, Canadian Springs, Crystal Rock, Crystal Springs, Deep Rock, Hinckley Springs, Kentwood Springs, Labrador Source, The Mountain Valley, Mount Olympus, Sierra Springs, Sparkletts, Vermont Pure, Primo Water Purified (Primo Pure) and Alkaline (Primo Plus).

What’s New

Version 7.0.1

Bug fixes and performance improvements.

Ratings and Reviews

2.6 out of 5
69 Ratings

69 Ratings

LillieBoy.. ,

Senior citizens program customers of Sparklet discounts for us royal are handy

I hope prices would be discounted for senior citizens I’ve been with the service now more than 10 years or more I do need your assistance and does the shipping date change update thank you

Developer Response ,

Thank you very much for being a loyal customer of ours. We continue to assess current economic, operation, and business situations in evaluating our pricing options. I will certainly steward this suggestion to our marketing team for closer consideration. Thank you again for being a loyal Sparkletts customer. WE appreciate you!
-Deb H.

Gab's Store ,

The old app was better UPDATED

Nothing works! The “forgot password” link doesn’t work. There is no customer support option for the app although the app references customer support. When you forget your password it literally states to enter your number or email but there is no place to enter a number. Very frustrating and it seems no one tested the app before it was released.

Update- See the useless developer response to email (which I’ve already done). Apparently this is a common issue with the app that has no REAL resolution yet. If I could give .5 stars, I would.

Developer Response ,

We sincerely apologize for the troubles you've experienced with the app. We'd be happy to help you out, please contact us at and we will get you set up. -Deb H

upsrose ,

Horrible App

The app is the worst app. It resets itself and then you can’t login. I try to use the forgot password section to reset my password. It never sends an email with the link. I have to call customer service to help. Who has time for this? If you don’t update your account to state you don’t want water for that week you get charged. I can’t access my account because it resets itself to lock me out. I’m tired of calling customer service I just want to use my app. That is why I have an app because I’m busy and don’t want to call customer service.

Developer Response ,

Thank you for your feedback, we understand your concerns and are sorry for the inconvenience this has caused. Please email us at so that we may assist you in gaining access to the app.
-Deb H.

App Privacy

The developer, DS Services Of America, Inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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