PacificSource Health Plans
You can stay “InTouch” with your PacificSource coverage, no matter where you are, with our free mobile app.
Use myPacificSource to:
•Access your ID card at all times.
•View your explanation of benefit statements.
•Access our 24-Hour NurseLine. (No login required!)
•Find a provider or hospital. (No login required!)
•Check your deductibles and out-of-pocket totals.
•Check previous and current balances for your Flexible Spending, Health Reimbursement, and other accounts.
•Find out which services are covered, and how your plan pays for them.
•Check on the remaining number of office visits or dollar amounts available for certain provider services.
To get access:
•Download the myPacificSource app.
•Log in with your InTouch account user name and password to view benefit information and download your ID card.
Visit PacificSource.com for more information and to sign up for InTouch.
PacificSource is an independent, not-for-profit community health plan that values partnership, service excellence, community, and personal relationships. Founded in 1933, we have a reputation for taking great care of people. We deliver healthcare solutions to businesses and individuals throughout the Northwest.
Ratings and Reviews
I used to critique websites in order to make some pocket change. This is one of the most user unfriendly designs I’ve seen. The search feature is overly complicated and doesn’t give the results like it should. I’m on an iPhone 7. I should be able to put in my insurance ID number, the type of doctor I need and get results. I should not even have to put in my insurance plan because my ID number should be enough.
Please create same portal features for OHP patients
OHP patients cannot see any of their personal information, visits, claims etc…so there’s no point in using intouch unless you have their private insurance. It’s literally the same general info as on the website (handbook, find a doctor etc..) Sad, the same importance is not given to OHP patients.
This would help not only patients to see how many specific visits they have left and so forth, but also save the Pacific Source phone operators lots of time in having to take so many calls to clarify such things.
Hard to READ!!
The app itself is great to use and navigate.. if you can read it... on my phone it shows a BLACK background with DARK GREY lettering.. my HR at work and even the Doctors and Nurses have to struggle to read anything.. it was either a large oversight or just Lazy designing... or Pacific Source just doesn’t want us to use benefits... Great Company POOR app design...
Developer Response ,
Thank you for your feedback, we apologize for the frustration caused by this issue. We have added support for Dark Mode in the latest release. Please make sure you've downloaded the latest version to take advantage of this feature.
Data Not Collected
The developer does not collect any data from this app.
Privacy practices may vary, for example, based on the features you use or your age. Learn More
- PacificSource Health Plans
- 34.5 MB
- Health & Fitness
- Requires iOS 12.0 or later.
- Requires iPadOS 12.0 or later.
- iPod touch
- Requires iOS 12.0 or later.
- Age Rating
- © 2014 PacificSource Health Plans