myPacificSource 4+

PacificSource Health Plans

    • 3.3 • 9 Ratings
    • Free

Screenshots

Description

Our free, new-and-improved app makes life easier for PacificSource members.

Use it to
•  See your member ID card
•  Review Explanation of Benefits statements
•  Find a doctor or hospital
•  Check your deductible and out-of-pocket totals
•  Learn which services are covered, and how your plan pays for them
•  Track allowed office visits and dollar amounts for certain services

Simply…
•  Download the app
•  Log in with your InTouch username and password

About PacificSource
PacificSource is a not-for-profit health plan that goes beyond what's required for members and their communities across the Northwest. With local offices in Oregon, Washington, Idaho, and Montana, the PacificSource family of companies offers high-value health plans and affordable coverage to individuals and families; employers; and Medicare and Medicaid eligibles.

What’s New

Version 2.2.2

This version makes several quality-of-life improvements, including input layout adjustments and minor bugfixes in our form areas. These fixes are critical in ensuring a smooth app experience and will help page-to-page functionality occur seamlessly.

Bugfixes include:
•  Random crashes occurring for termed members on login
•  Drug search name autocomplete list crashes under certain conditions
•  Random crashes occurring while attempting to add payment method
•  Ensuring text input fields allow proper focus and unfocus behavior
•  Random crash occurring when opening EOB pdf

Ratings and Reviews

3.3 out of 5
9 Ratings

9 Ratings

uinazi ,

Unreliable

New account and coverage starts in a few weeks. Can’t do hardly anything on the app without it crashing. Website access has no problems.

Big Boy 18373959 ,

Goods and Bads

The new version is much better than the prior. The layout is much better and you can view EOBs... However this is where the "bad" shows up.

Unfortunately the EOBs are grouped together in an unknown way. I suspect it is by Paid Date or maybe even the Location. but I'm not sure because neither of those fields are listed. This makes finding an EOB for a specific visit very difficult. The EOB groupings have a line that shows the first service date and the first provider. Below it lists just the total number of additional service dates and the total number of other providers. So to find specific visits to specific doctors you may have to view every single EOB to find it. What would be better is if it listed all visits by service date. Or have then grouped under the billing provider. Actually listing these fields and the paid date field would be helpful. So it's a great new feature but one that doesn't as well as it should.

Aside from that the app works pretty good. It's great to have a digital ID card (even though you have to give your entire phone to the receptionist so they can scan it.

If you have PS insurance get this app but don't think it has replaced InTouch yet. Maybe next time n

Lisaji108 ,

TERRIBLE DESIGN

I used to critique websites in order to make some pocket change. This is one of the most user unfriendly designs I’ve seen. The search feature is overly complicated and doesn’t give the results like it should. I’m on an iPhone 7. I should be able to put in my insurance ID number, the type of doctor I need and get results. I should not even have to put in my insurance plan because my ID number should be enough.

App Privacy

The developer, PacificSource Health Plans, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Usage Data

Data Linked to You

The following data may be collected and linked to your identity:

  • Identifiers
  • Diagnostics

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Location
  • Usage Data

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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