Mytrip.com 17+

I booked a flight with 2-3 layovers despite all the horrible horrible reviews, and luckily had ZERO issues!!! I was able to visit my family over Thanksgiving on a crazy cheap ticket~ Was worried we wouldn’t even be able to check in at all LOL but everything was totally normal & we made every flight without delays. Kinda a miracle. Not sure I’d use this company again, but writing this so people know IT DOES WORK.

I booked a trip through this site. I accidentally booked the wrong dates (not their fault) however I specifically payed extra to be able to change my flight free of cost. I realized my mistake, and went to change my flight. There is no way to do this on the website. I waited an hour for them to pick up on the single customer service line, just for them to tell me there was nothing they could do and I had to call the airline. I call the airline and cancel through them. I check my mytrips two weeks later and I haven’t gotten my money back and my trip has not been canceled with them. I call again. They tell me they can’t cancel it again and to call the airline. I tell them I already have and so then they say they can cancel it but only for a 45$ fee because the 35$ I already paid for changes doesn’t cover cancellations. Plus non refundable taxes. Save yourself time and money and PLEASE do not use this site. Such a nightmare. Would give 0 stars if possible.

The MyTrip app and booking experience was terrible. AVOID AT ALL COSTS. First, their check in process did not work. It will tell you they’re checking in, then 20 minutes later the check in fails. It asked me for documents and passport information, then retried (why didn’t it ask for that the first time?). Then it failed again and told me to do it manually. Because they cannot handle what a middle name is and combine it with your first name, airlines will not allow you to check in until you figure this out. Another 30 minutes wasted, thank god I started early or would have missed my flight. They did not add my known traveler number, so don’t expect to be prechecked, and they do not offer any way to add it. Want to change or cancel? Want an agent to help you? That’ll be a 45 dollar charge on top of any airline fees. This company is a scam and will make you miserable, not worth any convenience or savings they claim to offer.