Nationwide SmartRide‪®‬ 4+

Wish I had been given more instructions

I do like the ap. Don’t we all like to know when we’ve done something well. A couple things I don’t understand. It’s regarding the phone and swiping it and looking at it talking on it and texting and driving which I am fully aware is against the law and I do not do that. However if you were driving and your GPS on your car it’s not picking up your directions that you need to be following and it’s necessary to reach for your phone and swipe up to see where you are I would assumed you get dinged for that? My wonder is if I am in a drive-through and I want to pay with something on my mobile app, my car is in the drive-through it is in the drive position am I dinged when I have to swipe up on my phone in order to check out via scan? In other words if the car is in drive and you are stopped does it have the same monitoring as if your car is in drive and you were actually moving? Also is there any documentation or instructions that I have access to in order to fully understand the rules of your monitoring?

Developer Response ,

We apologize and would like to help resolve your issue. Please contact our SmartRide team at 1-855-421-2688 so that we can specifically troubleshoot your issue with you.

Amazing!

I was always skeptical about car insurance companies tracking my every move. But it’s not like that. I was worried being a passenger would count against me but nationwide has the best app ever they recognize whether you’re driving or not I’ve saved 24% on my policy. I would highly suggest to anyone to use the smart drive app. And besides this app, Nationwide has the best agents ever. Last time I called the lady was so sweet. She spent over an hour going over the details of my policy with me and was able to add even more benefits to my policy I was unaware of. I’ve had several other major insurance carriers, NATIONWIDE really is the best. Thank you Nationwide for recognizing the drivers in the world that are accident and ticket free.

Terrible

Honestly I participated in this same program with another company and never had so many issues with that app as I do with the nationwide one. This app never accounts to my train rides. Daily I take the train to work and I have to manually adjust the ride since the app can’t seem to figure out that I’m not driving. Another issue you are forced to have all drivers listed on the policy included in the app even if they don’t drive your car or even drive at all. When my husband and I are in the same car the app doesn’t even recognize that either. Instead of listing one of us as a passenger, instead the app tracks as both of us are driving which is impossible. Again you have to manually update that ride as well. They make it extremely hard to get a discount due to app issues like this. I’m not going to track all my rides and manually change every ride the app mistakes. Just not worth it for me. There are better motion tracking apps out there so nationwide can do better.