Neakasa 4+

I love the neakasa litter robot and like that it’s an open top compared to a different litter robot I use. However, the other litter robot and app I have with actually notifies me with useful information like when my kitties actually come to use the litter. The neakasa app notifies me of nothing. I have to periodically go into the app to see if the litter robot has been used or not. And also not sure if the weight system is really off or if there’s a way to calibrate, but the weight it tells me my cats are is very different from my other brand litter robot. If the neakasa app notification issues can be fixed, I would love this more

The Neabot app allowed you to name the rooms and showed the names of the rooms when you selected “Room Cleaning”. When you clicked on a room a check would appear after the name to let you know it was selected and the check disappeared if you clicked on it again. It also did the rooms in the order that it was selected so room cleaning was easy to start in a certain order. However, in Neakasa, naming the rooms it difficult at best and the names do NOT show up in when “Room Cleaning” is selected and NO check box appears when you click on a room so you have NO idea what rooms are selected. How can you “upgrade” an app and eliminate the necessary functions of the app?

I would like to clarify a little about the new app. I like the way it is arranged and the new way that “Spot Clleaning” works but the new features should not remove the stuff that works so until you fix the above issue, I am going back to the old app because I use the “Room Clening” feature often.

This new update has made my account unable to access my pets accounts and when I try to re-add their account I was advised that I could not duplicate my pet’s accounts. In the past, I would add their names to where the litter box was unable to determine which pet used the litter box. I would select “cat” and then select the correct pet for that timeframe. Now, I am unable to access their accounts. Please fix it! Thanks.