Netvue Next 4+

Not as good as the previous app

The Netvue Next app is not as good as the previous version. This version will pickup motion when a vehicle goes by and then label random objects as human or pets. It is not reliable , so I don’t even check it when I get notifications. For instance, a car went by and it notified me that a human was here. Turns out the human was a bird feeder. It will also just send notifications of motion and label my car that is parked. The previous version was a lot more accurate. I like the features on this app but the AI needs more work. I’m tired of the notifications for meaningless stationary objects. Please work on the AI. I pay for 2 subscriptions including AI and it is no longer worth it.

Netvue service is bad

Recently I started being unable to access my Orb cameras feed remotely. When I’m on WiFi they load immediately in the app, but when I am at work I get “Error loading”. Netvue service tells me to reboot cameras and router which I already did, but have no fix beyond that. They asked me to download the new Netvue app too and enable precise location for whatever reason. Since nothing has changed on my end, the issue must be on Netvue end but they do not take responsibility.

The new Netvue Next app is cluttered and not user friendly. Instead of taking me to the list of cameras it takes me to a cluttered screen and now I have to take an extra step to get to the camera feed. There is a saying “Don’t fix it if it ain’t broken”.

Netvue should concentrate their productive energy on ensuring the service works well rather than on redesigning the app that everyone has gotten used to and adding questionable “improvements”

Developer Response ,

We apologize for the inconvenience caused. For us to better assist you, would you please inform us of your device ID and email address? It would help us address your concerns properly.
Our team is available to assist you at any time.

Great cameras!

I have had many different indoor cameras. This is my second Netvue camera. I mostly use them as a pet cam for my elderly dog while we are at work. I have the regular orb and now the mini orb. I think the mini has a better picture (including great night vision) and it’s a lot clearer to hear for the 2-way voice (also louder). I love being able to control it with my Alexa devices and being able to go back to any time and see the camera. I wish all of the footage just saved to the app rather than an SD card, but that’s just my preference (I can still view the SD card through the app). Overall a great product!