Craving the latest in noodle technology? NoodlesREWARDS is a loyalty program that helps you earn freebies and offers when you visit Noodles & Company. Just open the app, scan your device and enjoy the rewards.
• Get a Welcome Reward simply for downloading the app and completing your profile.
• Save time by ordering your favorite dishes from your phone.
• Invite friends. You’ll receive a reward every time one of your friends downloads the app and makes their first purchase.
• Other benefits include: bonus offers, VIP invitations, exclusive events and the latest menu news.
The NoodlesREWARDS program is available at participating locations only.
Fixed the bug due to which available time slots were not displaying correctly while placing an order for a future date.
Ratings and Reviews
Great food, lousy app
Poorly designed ordering algorithm. I find it very hard to find the dish I want to order, as the categories are arbitrary (which is fine when you’re in a restaurant and can see all the items under each category at a glance but is bad design when the user has to click each category to see what you all decided to put there — why not allow users to enter the name of the dish in a search box)? The method of building out customizations for a dish is also terrible design: for some customizations you get taken to another screen where you make a selection and then click a button to return, but for other customizations you’re supposed to just click multiple items on the main screen and then click the button at the bottom when you’re completely done. I’ve gotten so frustrated when I’ve clicked the button on the main screen prematurely (thinking it’s like the other screen where you click the button after one customization), and then can’t edit the dish in the cart but instead have to start over, that I’ve on more than one occasion just skipped Noodles altogether and ordered from a different restaurant that doesn’t force me through such bad design.
Former employee frustration
I worked at noodles for over a year and, on our end, the app was extremely frustrating to use. Customers who ordered online would frequently mistakenly order the wrong thing (due to confusion about substitutions and extra protein), coupons would disappear as soon as they try to use them, rewards check-in would glitch, etc. Pretty much nothing worked the way you wanted/expected it to. I also think the wait time between check-ins is unfair, as we have many customers who place two orders in one visit and want to get points for all that they are paying for. I think Noodles needs to think seriously about what other food apps are doing well, and what they can fix in their own app to make Rewards a positive experience for customers, especially, but also for those who serve the customers.
I played around with app a bit more and I finally found the customization options. I'll not add stars though because I would have never found the options except that I noticed the line of text that has the price was just the tiniest bit cut off across the bottom. That prompted me to scroll down where I found what I needed. It wasn't easy either, I tried several times but the scroll down in that area doesn't work properly. I know I tried to see if there was more to the list before but when it didn't work after the second try I figured I was wrong about it.
It is truly amazing to me that there is no way (that I have found) to customize your entree. When you order in store you can remove or add anything you want. Reading this you might assume I'm just a picky eater and think to yourself: 'she should try different foods anyway'. Consider, however, that I might not be picky but that I might have: a TON of food allergies. It's one of the reasons I like patronizing Noodles in the first place. The thing I hate most is that so many of the dishes in the app have some protein or other already assigned to the dish (Parmesan crusted chicken for so many things - I don't like it because of the texture). What are vegetarians/ vegans supposed to do??
Developer Response ,
Hi There! We are very sorry to hear that you've had some trouble with the customizations that you're wanting to make to your entree. If you could please reach out to us at firstname.lastname@example.org, we should be able to better assist you with this. Have a great day!
With Family Sharing set up, up to six family members can use this app.