This app should be installed on the child’s iOS device(s).
Keeping your kids safer online requires more than managing screen time. Norton Family helps you supervise and manage your kids’ online activities.
• Helps you manage your child’s remote learning environment, so you can keep your child focused on schoolwork during the school day.
• It helps block unsuitable sites while your kids are surfing the Internet
• Let’s you see what websites they’re visiting
• Let’s you see what they’re searching for, and so much more…
And while Norton Family lets you set online time limits, it also helps you start open and ongoing conversations about how to build safe and smart online habits. As a parent, it’s important to have insight into what your kids are doing. Our helpful tools allow you to monitor kids’ online activities at a glance or be notified by email alerts, so you know when it’s time to talk.
IMPORTANT NOTICE: To use the features of Norton Family on your family’s iOS devices, this Norton Family app should first be installed on your child’s iOS device. Parents can configure household policies, manage alerts and reports from family.norton.com. To do this on iOS devices, please download the Norton Family for Parents app.
Help your kids explore, learn, and enjoy their connected world more safely with the following features:
School Time: Remote learning requires the internet, so pausing the internet on your child’s device is not an option. Norton Family School Time is a feature to help parents manage their child’s remote learning environment, so you can keep your child focused on schoolwork and avoid other internet distractions during the school day.
Web Supervision: Let your kids explore the Web freely, with tools that help you block unsuitable websites while keeping you in the know about which sites they’re visiting.
Time Supervision: Stay on top of how much time your kids spend on their devices.
Search Supervision: See words, terms, and phrases your kids are searching for to gain insights into their interests and help protect them from inappropriate content.
Video Supervision*: See a list of the YouTube videos your kids watch on their PCs or iOS devices and even view a snippet of each video, so you know when you need to talk.
Instant Lock: Parents can help kids take a break by locking the device so they can re-focus, or join the family at dinner. Individual devices can be unlocked with a PIN. Parents and children can still contact each other while the device is in lock mode.
Email Alerts: Receive an email when your kids attempt to visit a blocked site so that you can start a conversation about appropriate content.
Access Request: Open the lines of communication by enabling your kids to send you a note from within Norton Family if they disagree with a blocked site or a house rule.
Monthly/Weekly Reports: Opt to receive detailed reports of what your kids are doing online, right in your email in-box.
Any questions? Send us an email NortonFamily.Support@nortonlifelock.com
*Video Supervision monitors videos that your kids view on YouTube.com. It does not monitor or track YouTube videos that have been embedded in other websites or blogs.
Mobile app must be downloaded separately.
An account is required to use the Norton Family app. To set up, review, manage and customize your House Rules and Settings for each child you’ve added, sign in to your account at my.norton.com using the credentials you created.
Enhancements and minor bug fixes
Ratings and Reviews
This app needs so much help
Downloaded this app on my daughter’s new iPhone 6S. Got everything set up only to find that she can no longer use any of her social platforms. This app blocks all social media apps. She can no longer use Facebook, Instagram, Snapchat, Messenger..... Total pain. So now in order for her to use any of these apps, she has to log into them from a website. This is ok except for the fact that not all of these apps have websites (e.g. Tiktok, Snapchat...).
On top of this, there is no parental app or easy way to control or manage you child’s devise. There is no parental app to do this. You actually have to log into a website from a computer. You can try to log into the website from your phone, but by the time you are done trying to navigate Norton’s poorly designed website, you will want to throw your phone up against a wall. Norton has been promising a parental control app for months but still nothing.
This app is definitely not worth what Norton charges for it. In fact, it’s not worth anything at all. I’m done with it. Cancelling the service and looking for something different. I suggest that you run as far away from this app as you can!
Bad Choice, doesn’t work and support can’t help!!!
I used the time monitoring portion of Norton Family to restrict our two sons phones from 10am to 5:30 am. During this time it removed the icons from the phones. At 5:30 am the icons did not return. I called support and they could not see in THEIR system what was being transmitted to the phone app. I disabled the phone/iPad feature and after an hours the apps returned. Even though it was disabled the next evening it turned the icons off, at 5:30am again it did not turn back on and never did. I tried everything to gain control of the phone, but since when it took away the icons it took the norton app too, i cannot get into the app to put in the over ride password. I cant remove the app from the phone until it is unlocked and can not unlock it. We will be cancelling this service and going to Mcafee!!!
Developer Response ,
We're terribly sorry for the trouble. This isn't a kind of service we want our customers to have and we want to make this right for you. Please write to us at firstname.lastname@example.org to get more information about this. We can work together and fix this.
Can’t even build trust
The whole point of growing up and having privacy is so that parents and children can build a wall of trust. this app absolutely tears that wall down and leads the children to feel as if they aren’t trusted. This app is designed for helicopter parents that want to control everything about their children’s lives. i al 16 and going to be a junior in high school and my mom used this app on my phone. i know it’s targeted though as she never turns off my sister’s apps. She’s going to be 13 in a few months and she’s going into 8th grade, So this app also leaves room for favoritism. Thanks a lot Norton.
A very annoyed 16 year old
also, since norton doesn’t tell you how to uninstall it without uninstalling it, here’s how you do it: settings>general>device management>management profile>remove management and enter your pin. i wouldn’t suggest this unless you want your parents to know as it does inform them when you delete it. it’s only for if it’s glitched on your phone.
Data Linked to You
The following data may be collected and linked to your identity:
- Contact Info
- Usage Data
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Search History
- Browsing History
Privacy practices may vary, for example, based on the features you use or your age. Learn More
- NortonLifeLock, Inc.
- 90.9 MB
- Requires iOS 11.0 or later.
- Requires iPadOS 11.0 or later.
- iPod touch
- Requires iOS 11.0 or later.
English, Czech, Danish, Dutch, Finnish, French, German, Greek, Hungarian, Italian, Japanese, Korean, Norwegian Bokmål, Polish, Portuguese, Romanian, Russian, Simplified Chinese, Slovak, Spanish, Swedish, Traditional Chinese, Turkish
- Age Rating
- This app may use your location even when it isn’t open, which can decrease battery life.
- © 2020 NortonLifeLock Inc. All rights reserved.
With Family Sharing set up, up to six family members can use this app.