This app should be installed on the children’s iOS devices.
If you’re looking for the parent app to access child activities from your iOS device, you must download the “Norton Family for Parents” app.
The Norton Family app, from the makers of Norton Security, is designed to help kids explore the web more safely, help block unsuitable content, help prevent oversharing and assist them in learning good Internet habits.
If you face any issues with the app on your child's device, send us an email NortonFamily_Support@Symantec.com
Search Supervision: Track your child’s search activities in the Norton browser and filter out inappropriate search results.
Web Supervision: Manage your child’s access to websites. When your child accesses any of the blocked websites in the Norton browser, you will be notified.
Time Supervision: Block your child from using apps, browsers and games during the curfew that you set up.
Instant Lock: Block your child from using apps, browsers and games instantly when you need to enforce a break.
Location Supervision1, 2, 4: Know your kid's whereabouts with the ability to pinpoint the location of their mobile devices on a map.
Video Supervision3: Track the YouTube videos your child watched in the Norton browser.
Parent Alerts: Notifies you if the kids try to violate a house rule. Then you can have a conversation with your child about appropriate online activity and how to stay safe.
Activity Report: Spot trends and emerging habits by reviewing a 30-day history of your child’s online activity.
1 Location Supervision requires parent activation before use.
2 Mobile app must be downloaded separately.
3 Video Supervision monitors videos that your kids view on YouTube.com. It does not monitor or track YouTube videos that have been embedded in other websites or blogs.
4 Continued use of GPS running in the background can dramatically decrease battery life
Enhancements and minor bug fixes.
Ratings and Reviews
Would be great if it didn’t easily uninstall.
This app installs a vpn profile and Norton’s own browser on my iPhone 6. It allowed for blacklist and whitelist of websites. That is the best part. The browser was working great on WiFi and cellular LTE. Then I tested the vpn. I easily uninstalled the vpn with my phone password and safari was back with regular norton filtering of safe search and its websites but my blacklist of websites were not filtered! This renders the app useless. Please fix this app ASAP. Please require the user to sign into the Norton account to get a password to uninstall the vpn. This would give it the right protection it needs. This app could be great. We need more apps like this that works. I believe this app would be great if the vpn was not easily uninstalled. Please fix it so I can change the rating to five stars.
This app needs so much help
Downloaded this app on my daughter’s new iPhone 6S. Got everything set up only to find that she can no longer use any of her social platforms. This app blocks all social media apps. She can no longer use Facebook, Instagram, Snapchat, Messenger..... Total pain. So now in order for her to use any of these apps, she has to log into them from a website. This is ok except for the fact that not all of these apps have websites (e.g. Tiktok, Snapchat...).
On top of this, there is no parental app or easy way to control or manage you child’s devise. There is no parental app to do this. You actually have to log into a website from a computer. You can try to log into the website from your phone, but by the time you are done trying to navigate Norton’s poorly designed website, you will want to throw your phone up against a wall. Norton has been promising a parental control app for months but still nothing.
This app is definitely not worth what Norton charges for it. In fact, it’s not worth anything at all. I’m done with it. Cancelling the service and looking for something different. I suggest that you run as far away from this app as you can!
Bad Choice, doesn’t work and support can’t help!!!
I used the time monitoring portion of Norton Family to restrict our two sons phones from 10am to 5:30 am. During this time it removed the icons from the phones. At 5:30 am the icons did not return. I called support and they could not see in THEIR system what was being transmitted to the phone app. I disabled the phone/iPad feature and after an hours the apps returned. Even though it was disabled the next evening it turned the icons off, at 5:30am again it did not turn back on and never did. I tried everything to gain control of the phone, but since when it took away the icons it took the norton app too, i cannot get into the app to put in the over ride password. I cant remove the app from the phone until it is unlocked and can not unlock it. We will be cancelling this service and going to Mcafee!!!
Developer Response ,
We're terribly sorry for the trouble. This isn't a kind of service we want our customers to have and we want to make this right for you. Please write to us at firstname.lastname@example.org to get more information about this. We can work together and fix this.
- 66.7 MB
Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.
English, Czech, Danish, Dutch, Finnish, French, German, Greek, Hungarian, Italian, Japanese, Korean, Norwegian Bokmål, Polish, Portuguese, Romanian, Russian, Simplified Chinese, Slovak, Spanish, Swedish, Traditional Chinese, Turkish
- Age Rating
- Rated 4+
- This app may use your location even when it isn't open, which can decrease battery life.
- © 2019 Symantec Corporation
With Family Sharing set up, up to six family members can use this app.