This app should be installed on the child’s iOS device(s).
Keeping your kids safer online requires more than managing screen time. Norton Family helps you supervise and manage your kids’ online activities.
• It helps block unsuitable sites while your kids are surfing the Internet
• Let’s you see what websites they’re visiting
• Let’s you see what they’re searching for, and so much more…
And while Norton Family lets you set online time limits, it also helps you start open and ongoing conversations about how to build safe and smart online habits. As a parent, it’s important to have insight into what your kids are doing. Our helpful tools allow you to monitor kids’ online activities at a glance or be notified by email alerts, so you know when it’s time to talk.
IMPORTANT NOTICE: To use the features of Norton Family on your family’s iOS devices, this Norton Family app should first be installed on your child’s iOS device. Parents can configure household policies, manage alerts and reports from family.norton.com. To do this on iOS devices, please download the Norton Family for Parents app.
Help your kids explore, learn, and enjoy their connected world more safely with the following features:
Web Supervision: Let your kids explore the Web freely, with tools that help you block unsuitable websites while keeping you in the know about which sites they’re visiting.
Time Supervision: Stay on top of how much time your kids spend on their devices.
Search Supervision: See words, terms, and phrases your kids are searching for to gain insights into their interests and help protect them from inappropriate content.
Video Supervision*: See a list of the YouTube videos your kids watch on their PCs or iOS devices and even view a snippet of each video, so you know when you need to talk.
Instant Lock: Parents can help kids take a break by locking the device so they can re-focus, or join the family at dinner. Individual devices can be unlocked with a PIN. Parents and children can still contact each other while the device is in lock mode.
Email Alerts: Receive an email when your kids attempt to visit a blocked site so that you can start a conversation about appropriate content.
Access Request: Open the lines of communication by enabling your kids to send you a note from within Norton Family if they disagree with a blocked site or a house rule.
Monthly/Weekly Reports: Opt to receive detailed reports of what your kids are doing online, right in your email in-box.
Any questions? Send us an email NortonFamily.Support@nortonlifelock.com
*Video Supervision monitors videos that your kids view on YouTube.com. It does not monitor or track YouTube videos that have been embedded in other websites or blogs.
Mobile app must be downloaded separately.
An account is required to use the Norton Family app. To set up, review, manage and customize your House Rules and Settings for each child you’ve added, sign in to your account at my.norton.com using the credentials you created.
Minor bug fixes and product improvements
Ratings and ReviewsSee All
This app needs so much help
Downloaded this app on my daughter’s new iPhone 6S. Got everything set up only to find that she can no longer use any of her social platforms. This app blocks all social media apps. She can no longer use Facebook, Instagram, Snapchat, Messenger..... Total pain. So now in order for her to use any of these apps, she has to log into them from a website. This is ok except for the fact that not all of these apps have websites (e.g. Tiktok, Snapchat...).
On top of this, there is no parental app or easy way to control or manage you child’s devise. There is no parental app to do this. You actually have to log into a website from a computer. You can try to log into the website from your phone, but by the time you are done trying to navigate Norton’s poorly designed website, you will want to throw your phone up against a wall. Norton has been promising a parental control app for months but still nothing.
This app is definitely not worth what Norton charges for it. In fact, it’s not worth anything at all. I’m done with it. Cancelling the service and looking for something different. I suggest that you run as far away from this app as you can!
For the people who say "after it shuts down it gets rid of the camera and FaceTime app" that's the entire point it's very difficult to use apps like Instagram because for me FaceBook is blocked but Facebook owns Instagram so its very annoying when i'm on instagram and i get a notification every five seconds about how i'm on a blocked website not to mention the app has caused many arguments between me and my guardians it destroys the trust and bond between the kid and adult and i get that you want to protect your kids from everything but this isn't the way to go plus it's very frustrating when my apps come back out of the file they were in and not organized and how it gets rid of features for apps E.G every time i get the app Instagram back i have to delete the app and reinstall it so i can have notifications and it's like that with most of my other apps as well i seriously don't recommend this app it's not healthy for the kid nor the adult this app is toxic
Bad Choice, doesn’t work and support can’t help!!!
I used the time monitoring portion of Norton Family to restrict our two sons phones from 10am to 5:30 am. During this time it removed the icons from the phones. At 5:30 am the icons did not return. I called support and they could not see in THEIR system what was being transmitted to the phone app. I disabled the phone/iPad feature and after an hours the apps returned. Even though it was disabled the next evening it turned the icons off, at 5:30am again it did not turn back on and never did. I tried everything to gain control of the phone, but since when it took away the icons it took the norton app too, i cannot get into the app to put in the over ride password. I cant remove the app from the phone until it is unlocked and can not unlock it. We will be cancelling this service and going to Mcafee!!!
Developer Response ,
We're terribly sorry for the trouble. This isn't a kind of service we want our customers to have and we want to make this right for you. Please write to us at firstname.lastname@example.org to get more information about this. We can work together and fix this.
- NortonLifeLock, Inc.
- 83.6 MB
Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.
English, Czech, Danish, Dutch, Finnish, French, German, Greek, Hungarian, Italian, Japanese, Korean, Norwegian Bokmål, Polish, Portuguese, Romanian, Russian, Simplified Chinese, Slovak, Spanish, Swedish, Traditional Chinese, Turkish
- Age Rating
- This app may use your location even when it isn't open, which can decrease battery life.
- © 2020 NortonLifeLock Inc. All rights reserved.
With Family Sharing set up, up to six family members can use this app.