Norton Safe Web 4+

As I have seen other users report: the Safe Web icon for Safari on Mac usually doesn't update.
Sometimes when I click the icon several times it updates. Many times I have to refresh the page to get it to update.
Also the "Untested" icon is the same color as the checked "safe" icon. The only thing different is there is a "?" instead of a checkmark. So it makes it hard to notice.

I notice it works on Firefox on Mac. But I want to use Safari on my Mac.

The Safe Web Icon in the toolbar does not always update when you navigate to another link. This happens approximately 50% of the time. If you click on the icon, then it updates. This would be a 5-star extension if it just worked consistently.

Even when you launch Safari, the icon is never updated until you click on the icon. My start-up page is Google.

My OS is Big Sur and I'm also running the latest version of the Norton extension.

This is a warning for those considering the Norton suite on Mac. A few objective observations:

1) Hanging or crashing
2) Multiple uninstall and reinstall to keep it working
3) Continuous asking for passwords
4) Pop-ups to register even when it is registered
5) Confusing and inconsistent blocking and unblocking service / firewall protection
6) Poor UI design
7) Outdated and incomplete product documentation

As someone who rarely writes a product review, I am compelled to post my experience as a warning for other to consider. I called support tried to get my money back after struggling for 3 months with this, but it was “after 90 days.” I considered filing a complaint with my credit card company but at some point you just have to let it go and warn others.

This is on a 2018 Macbook Pro 2.2 GHz i7, 16GB RAM with MS Office, Pro Tools and Ableton Live. Nothing else installed.