NYCB Mobile 4+

New York Community Bank

    • 4.7 • 6.8K Ratings
    • Free



NYCB Mobile – Banking on the Go! A safe, secure and convenient way to manage your money from virtually anywhere, at any time.

● Enroll for mobile banking and online banking directly from the mobile banking application.
● Once enrolled, you can use the credentials created to access both online banking and mobile banking.

● Touch ID or Face ID to quickly and securely login for supported devices1.
● Get your instant balance from the home screen without having to log in.
● View your account transaction history and balances2.
● View check images.
● Setup alert preferences, receive email, push or text alerts and view alert history2.
● Transfer money between your eligible NYCB accounts2.
● Use the convenient "Remember Me" function for easy login.

● View your e-Bills and schedule payments.
● Setting up payees is a snap! With Photo Bill Capture, take a photo of your bill using your mobile device and the company is added automatically.
● Send money to people you know with Zelle®! Securely send and receive money with Zelle using an email address or a U.S. mobile phone number.

● Register your device for text alerts, push alerts and email alerts. You can set up your alerts preferences directly from NYCB Mobile.
● Various alerts available, including balance alerts, transaction alerts, and security alerts.

● Deposit checks from your mobile device directly to your account with on-screen limits3.

Card management and spend tracking functionality that allows you to:
• Safeguard your NYCB card: turn your debit card "on" and "off" as needed.
• Establish transaction controls for dollar amount limits, merchant categories and geographic locations.
• Receive alerts when your payment card is used, approved or exceeds the transaction controls you set.
• Add travel plans so you can use your card worry-free.
• Quickly add your NYCB debit cards to your device's digital wallet.
• And more…

● Locate the nearest branches and ATMs using your current location, zip code or address.

NYCB Mobile is available for eligible New York Community Bank and MyBankingDirect customers and accounts that have registered for NYCB Online or NYCB Mobile. Some features may not be available through NYCB Mobile and can only be accessed by logging into NYCB Online at or

For more information visit us at or call us at (877) 786-6560.

Standard messaging and data rates may apply when using mobile and text banking.
1Supported device is needed.
2Subject to certain limitations.
3Deposits made via NYCB Mobile Deposit may appear real-time in Transaction History however availability of funds is subject to Bank review. Deposit limits apply.

Zelle and the Zelle related marks are wholly owned by Early Warning Services, LLC and are used herein under license.

New York Community Bank, A division of Flagstar Bank, N.A. - Member FDIC

What’s New

Version 22.2.80

We are continually releasing new updates to further improve your mobile banking experience. This version includes user interface improvements, security updates and bug fixes. Please be sure to turn on automatic updates to make sure that your app is always up to date.

Ratings and Reviews

4.7 out of 5
6.8K Ratings

6.8K Ratings

JohnDillinga ,

Fix the app!

Laughable service!. After the last update the app doesn’t work, it crashes instantly and won’t allow me to login, the website also has problematic issues and gets stuck on the secret question screen even after answering it. I can’t even reset the password because of this!. Do something!.

TeeShirt ,

Not a good app. Zero stars

When I click to see Statement it shows Loading and the screen flashes annoyingly as if you're in a disco! Then you can see pdf but nowhere does it show a way to Print or even download. The latest update did not help at all. Update: I called to see if someone in the bank could help... first you have to press 1 to get a callback because no one is available. Next you wait and speak to someone who has lousy headphones that you can barely hear but they can't help. You get transferred to someone else who has no idea how an iPad app works. You hang up and after much searching, find a download command. Press download and minutes later it still shows Loading but it's taking forever and quite possibly will never happen, so you give up. FYI, a glitch in their system sent me 5 emails saying my statement (for one account) is ready.
Months later and app still does nothing but show Loading if I try to see statement.

Mr. Gone ,

Yep, More Problems...

So I guess it’s my turn to get slammed by the issues plaguing others. The mobile app won’t let me in 95% of the time because of “my disc being full” (it’s not), or “connectivity issues” (I have none). Then when I try to go on the desktop app, even though it recognizes my user ID and password, it tries to force me to answer a security question. Problem is, the security question it’s asking me is not one of the ones I set up. The desktop app seems to have created it’s own question which I have no idea what the answer is. And I thought it was bad when the app stopped giving me the balance update messages I asked it to do (it stopped doing that about two years ago). This situation is seriously causing me to consider switching to Chase when the Chase across the street from my local NYCB opens. NYCB needs to get it’s act together immediately.

App Privacy

The developer, New York Community Bank, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Purchases
  • Financial Info
  • Location
  • Contact Info
  • Contacts
  • User Content
  • Identifiers
  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More


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