Minor bug fixes
Ratings and Reviews
It’s finally here..
I gave 3 star. Because it’s really late, while other Banks have done this years back. NYCB you have to keep up with the race. Everything is slow even the tellers. I sense some large bank going to buy you out. I think that better due to everything is outdated including atms.
Insecure and illogical
I have used this app for years and though it was outdated, it did its job. Ever since the last major update I have been unable to log in using the app. I called customer service and they have confirmed the app no longer allows passwords with multiple special characters (even though the website does). The end result was the rep telling me to remove special characters from my password thus making the experience less secure. The solution is to make the banking app more secure, not dumb down the passwords. Would give 0 stars if I could, I will never use this app and may change banks after finding out about the lack of concern for security.
The old app was so nice. So simple, easy to use. Excellent functionality.
The new app is so much more difficult. Clunky, not intuitive. Font and coloring make trying to read anything horrible. More steps, trying to fit too much information in too little an area. Seems as if they are trying to duplicate info from a statement, but not necessary in an app. Just want to see my balances, did my check clear? That is all. Some may find it an improvement. I am sorry I updated.
- New York Community Bank
- 212.5 MB
Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.
English, French, Spanish
- Age Rating
- Rated 4+
- © New York Community Bancorp, Inc.
With Family Sharing set up, up to six family members can use this app.