OneControl Auto 4+

I have the Curts override button for 2 years and I was happy with it until it forced us to change this new app. The purpose of the override button is you can control the brake of trailer with out the app. But this app disabled my button. As soon as this app is closed( working in the background, not turn off) the button stop working! I was glad that I found out earlier. Imagine that people didn’t know that and had fishtail need to control the trailer. End up the button is not working! It gonna lead to injury/ law suit for this company, even worse that someone lost their life! The company suppose test it and make sure it working well before you publish this new app and “force” close the old app. I did call the company and tell them the problem and they said they were aware this issue and it is a “glitch” of the app. AND DON’T KNOW WHEN CAN THEY FIX IT! That pricy button now is a decoration in my car…. Apple should force them to remove this app. Dangerous

Hi, our team has been tasked to resolve user issues with this app. We appreciate your honest review and apologize for not meeting your expectations. Please email us at OCAutoSupport@lci1.com so we can hear the details about your experience so we can investigate. We look forward to working with you.

In our first camping trip for this year after the winter season, I was asked to upgrade to a new app and everything started not working after registration and set it up at the beginning of the trip. For some reason, it does not recognize the trailer anymore even when the 7 pin cable is connected and the LED stays solid blue all the time not turning into green at all. It was very strange and after hours of troubleshooting (deleting the profile and app, redownloading and setting it up on other phones), we had to gave up on using our trailer brake and decide to finish our trip without it. How come the company fails to test the app if they force the user to switch to the new app? Why we can’t use the old app even if we wanted to? Don’t understand what you guys are thinking and why you risk customers’ lives with such a hasty decision? We now have to look for a new trailer brake controller!!!! 😡😡😡😡😡

Hi, we want to help get to the bottom of this connectivity issue. Please send an email to OCAutoSupport@lci1.com. We look forward to working to get this resolved.

I previously used the echo app to pull my small trailer, without any problems whatsoever. But when I was forced to download this new app, that changed drastically. Initially, it seemed easy enough to input all of the necessary info and gauge the strength and sensitivity of the breaking system, but when actually starting to drive and then break, brakes locked up and burned rubber every time. And then, a few minutes later, the app told me I had lost the Bluetooth connection. Attempts to reestablish that failed, even though the Bluetooth was obviously still connected with my phone and truck. Fortunately, I did not have to travel very far or I would’ve really been in trouble. I would absolutely stay away from this system and as has been mentioned earlier, not sure how this ever made it to the public.

Hello, we want to help get to the bottom of this issue. Our team would like to ask for specific details from you. Please send an email to OCAutoSupport@lci1.com. Thank you for your time.