Oregon State Credit Union 4+

I have gone through a lot of banks and I I end up switching because of bad service but I am here to stay with OSCU, they have been outstanding and have helped me all the way through I am not so great at times keeping up with what I have spent and overdrafts but this bank has done everything to help me sort things out and keep from it being a financial burden and it’s been my error… just can’t say enough! Truly the best bank!

The newest IOS update is horrible and unusable as a consumer! The buttons were fine as they were before, as I used them nearly every time I opened the app. Now that I’m missing the “view accounts” and “make deposit” buttons, I no longer have any use for this app. I do not need a button to take me to an external TurboTax link, nor do I need the first/main button to be your physical locations. Also, the “secure messaging” button is completely broken and opens up to a black screen. That leaves only two of the five buttons are functional. This update is horrendous and makes no sense from a consumer standpoint, as these weren’t needed changes. I need to be able to easily see my accounts and make deposits with the app. It is imperative in today’s technological climate that banking apps work as intended, and the most recent update broke any usability the app had. If the mobile app cannot be fixed I will unfortunately have to seek my banking services elsewhere.

First of all, I cannot express enough how helpful the OSCU team has been to my wife and I. We love the personalized service that we get from OSCU, and the app as been a huge asset in managing our finances from home.

There is, however, an issue (currently) with the iPhone app that I think is worth mentioning: there really should be an option to clear notifications (and little red numerical badges) WITHOUT having to click on a link to a promotion. As minuscule as it seems, it’s somewhat uncouth, inconvenient and possibly even unethical to force members to follow a promotional link that they may or may not be interested in simply to clear the notification.

I really appreciate all that OSCU does for us and I will continue to use their services regardless. But I do think that this issue is worth mentioning. Thanks!