Osmind 17+

For the love of all that’s holy, will you PLEASE add Face ID? Or some recognition of credentials? Or remove the requirement of not reusing past passwords?
I have to reset my password constantly because I get kicked out and don’t recall last of the 25 passwords I’ve had to make up because they can’t be reused. Who has patience to go through that process via email?! Especially we folks who have a need for this app in the first place 😅
Killin me.
Login aside, 👍

Thank you for your feedback, Niki. We can see how this would be a helpful feature to include in the app. We're sending this along to our product management team.

Every time I’m notified to check in on the app, I find I’ve been logged out and my email isn’t even saved on the login form. This is an unnecessary hurdle to doing what should be a quick and easy process. When my mental health is worse and the check in would be most valuable, the added step of going through the login process is enough to deter me from following through. I don’t think it would be difficult to at least remember my email and give an option to autofill the input. I also don’t see why I need to be logged out at all.

Thank you for your feedback. We're sorry to hear about your frustrating experience. Our development team is actively investigating the issues you've raised, as it should save your login information after this initial login. If you continue to experience this problem or have further concerns, please reach out to our team at helpdesk@osmind.org for assistance.

Your activation process is broken. It just loops me back to the exact same place in the app to activate the account again. Doesn’t matter if I click activate or click the link or copy and paste the link. Takes me back to App Store where I have to click the app to open and it starts over again. I tried to “reset” password to see if I could bypass this and no luck. Same thing happens: enter email, get email to reset password, click reset password link and it takes me back to the App Store then app home page for login.

I’ve uninstalled and reinstalled with no luck.

Thank you for bringing this issue to our attention. We’re sorry to hear that the activation process is causing a login loop.


To help resolve this, please reach out to helpdesk@osmind.org, and they can send you a temporary password for your account. Please try logging in with your email and this new password, and let us know if the issue persists. Additionally, our product team is taking a deeper look into why you might be experiencing this as this seems to be an isolated incident, and we appreciate your patience.


Thank you again for your feedback, and we apologize for any inconvenience this may have caused.