Dallas 311 4+

City of Dallas TX

Designed for iPad

    • 2.4 • 68 Ratings
    • Free

Screenshots

Description

Download the official Dallas 311 mobile app. An easy way to submit your service requests.

Features Include:

• Start and track new service requests for a City service

• Easily report a variety of issues such as potholes, trash collection, illegal parking, and code compliance issues.

• Receive alerts from the City of Dallas

What’s New

Version 8.0.5

Bug fixes and code optimisations

Ratings and Reviews

2.4 out of 5
68 Ratings

68 Ratings

JOE_-BIDEN-2020 ,

New app is a downgrade

The new version of the 311 app is a downgrade.
I’ll input an address for a request and then whenever I submit it, I notice that is has put the location of the request as my current location and not the address I submitted. Photos take forever to upload, sometimes not at all. And sometimes between steps in the request form where it switches screen (when you hit next), the next page does not load so you’re just stuck on a blue screen, and then you have to restart the app and redo the whole request.

1Pumkin1 ,

Royal Pain Now

UPDATE: You all finally updated it today, yet you didn’t bother resolving any of the issues we have taken the time to post in regards to. So to sum it up, you all could care less.

Now when I see potholes, I simply do my best to dodge them and continue on. There’s no use pulling over and wasting 10 minutes of my time, trying to report them on the now complicated 311 app. The streets are becoming more of an obstacle course and can only assume it’s because less folks are taking time to report these things. When I see flashing inop traffic signals, same thing, I just continue on. Seriously, it’s a royal pain to report these things through this app now. So why should we even bother? The positive reviews must be coming from the app designers and/or city employees.

0806jmc ,

Upgraded user experience is HORRIBLE

Some designer got too fancy for his/her own good. This should be a simple tool but the new interface squashed it. I frequently used the old app because it was simple to use. It meant I could quickly report pot holes, water infractions, and other city issues faster than I could phone 311. I reported on the fly, including at stop signs or street light. Now? It’s too detailed, too many questions and appears built for a computer not mobile device. Dumb it down, folks, unless you’re really trying to reduce reports.

App Privacy

The developer, City of Dallas TX, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Contact Info
  • Identifiers

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Location
  • User Content

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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