Panera Bread 4+

This app is probably one of my favorite food ordering apps to use. The reason I’m giving it 4 stars and not 5 is that I wanted to draw the developers’ attention to specific bug. I placed an order for curbside pickup with the app, switched to another app, went back to Panera and hit the “I’m Here” button on the order confirmation page. Found out later that no notification was sent to the store — I made sure it was the correct location. Then when I looked back at the app the order confirmation page was gone —since I clicked I’m here and was presumably done with it— but the “I’m Here” button was still present at the top of the main landing page of the app. My guess here is that the confirmation page had timed out with no error thrown, and still acted normally when I clicked the button on it; hence, no notification was sent to the store and it didn’t sync up with the rest of the app which still showed the same button at the top of the main page. I apologize for the excessively elaborate description, but I wanted to give a clear picture to the developers working on it.
Besides that the app has been great! :)

Whoever made this app an ‘editors choice’ either lacks knowledge or did not spend much time testing it.
For example, when it comes to payment cards / gift cards connected to the app account, there is a ‘current balance’ but no account sheet showing purchase and resulting balance history. You need a sheet of paper to keep track of the accounting. Starbucks and Dunkin’ do that better.
The GUI is cumbersome and looks convoluted and dated. ‘Profile Settings’ for example has 9 menu entries, e.g. ‘past orders’, ‘payment cards’ etc but you have to log into each of those settings separately. I kid you not: you click on ‘payment and gift cards’ and have to log in to check you balance. You go back and click on ‘past orders’ and you have to login again. You write down the charged amounts and go back to the ‘payment cards total’ and you have to login again. (I am an IT Project Manager and have seen my share of badly designed software, but this is way up there..)
And even though a payment card is connected to the account, when I used it at the Panera Store register the total card balance was updated in the app, but the purchase was not listed - the person at the register suggested to go online and type in the receipt data and request to get it manually updated.
Sorry you ‘editors choice’ award judges - other store apps are way ahead in user friendly design, speed, feature rich design and interactivity with smart devices.