The St. Jude Medical™ Patient Controller (PC) Application was developed by Abbott (formerly St. Jude Medical). This application is for people living with chronic pain and neurologic disorders who are treated by Abbott neuromodulation devices. This application helps patients conveniently manage the programs prescribed by their physicians and uses Bluetooth® wireless technology to communicate between the implanted stimulator and the Patient Controller. The Patient Controller Application runs on Abbott recommended devices (as mentioned below) and is easy to use, while the wireless interface provides patients the convenience of managing prescribed stimulation settings from a familiar iOS device. Some of the key functions available for patients to manage their prescribed stimulation settings include:
- Turn stimulation ON/OFF
- Select stimulation programs for changing therapy needs
- Adjust stimulation amplitude
- Check device battery
- Turn on MRI mode for MR-conditional scans
- Activate and de-activate Surgery Mode
- This application will work on select Appleⱡ iPodⱡ and iPhoneⱡ devices running iOS 12.4 or later.
- For a list of compatible devices see www.NMmobiledevicesync.com/cp
- iPhone is a registered trademark of Apple, Inc.
- iPod Touch is a registered trademark of Apple, Inc.
- Bluetooth is a registered trademark of Bluetooth SIG.
Continuous improvement updates to the 3.10 app version
Ratings and Reviews
iPhone 11 Not Supported - Abbott, it's time to wake up
Unfortunately, I've been using this app for many years as both St Jude and Abbott. One would think the developers would ensure the app remains up to date with all current iOS devices due to the importance of the app's functionality with the Patients Stimulator. However, this is not the case with St Jude; now Abbott. Considering how much they're selling the Stimulators and iPods for, a compatible app isn't too much to ask but yet, we still pay $1,200 for a replacement iPods due to Abbott's failure to maintain the app. Honestly, there are a few other companies who provide Stimulators which I encourage you to explore with your Surgeon. I would have given only one Star but Abbott's tech support staff has been helpful. Abbott, it's time to invest in your company by ensuring the apps which control our Stimulators are up to date with the most current iOS and the associated devices. As of now, you are failing your Patients and the Doctors who place their trust and reputation in your hands. It's time for change.
iPhone XR-Excellent app!
I am so thankful that I don’t have to carry my iPod with me all the time. I can do everything with the iPhone app that I could do with the provided iPod! The phone’s Bluetooth connects to the implant just as quickly, if not quicker.
The only thing I would change is to give an actual percentage left on the implanted battery. It would be nice to have the information to know if I should contact my surgeon to schedule replacement when that time comes. This is true particularly when medical appointments are not quick or easy to get due to the current pandemic.
If that were available, I would give this app the full 5 stars. However not having access to see the actual remaining battery level (which was included on the app when I got my implant) on my non-rechargeable makes me worry that I will not have adequate warning leaving me without the only consistent source of relief over the past 3+ years.
IOS update killed my App
My rep encouraged me to use the app so I didn’t have to carry the iPod. While I’ve had this for a few months, the app has been beneficial as I’ve been able to adjust accordingly as I continue to get stronger. Why would their be an app not compatible with the updates? I was forced to update because of my banking app. Had I have known that this update would kill this app, I wouldn’t have done the update to begin with as I don’t do them automatically. Fix this app! It’s imperative for patients to have access and when the reps encourage us to use the app, it needs to work with all updates accordingly. Two stars, because prior to the update issue, I liked the app, it was easy to use… now it’s a whole new level of frustrating.
Developer Response ,
Thank you for your message. We would like to know more about the details. Please send us your contact info by sending an email to NMDTechnicalSupport@abbott.com with Complaint ID: PER-2021-0198646. We will get back to you as soon as possible. Note: For your own privacy, please do not leave your personal contact details in the comment section.
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- St. Jude Medical, Inc.
- 36.8 MB
- Requires iOS 12.4 or later.
- iPod touch
- Requires iOS 12.4 or later.
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