Power of Vitality

Name: Power of Vitality
Rating: 4.1 (5724 reviews)
Author: The Vitality Group Inc

Health & Fitness

Only for iPhone

Free

5.7K Ratings
Ages

4+
Years
Category

Health & Fitness
Developer

The Vitality Group Inc
Language

EN
English
Size

129.6
MB

iPhone

Please note that Vitality has three employer mobile apps: Vitality One, Vitality Today and Power of Vitality. Vitality helps you be the healthiest you can be for yourself and those you love. Whatever your goals are, Vitality provides a range of tools and resources to navigate your way to a healthier you. Including: · Access your personalized journey based on your current health status and preferences · Link to Apple's Health App or a health tracker to sync your activity · Create and track goals on a variety of health topics · Access health content and educational tools relevant to your focus areas · Stay motivated and get rewarded by earning points and achieving a status Download the app today to take the first step in your personalized health journey! Anyone can download this app, but you have to be a Vitality member to register or log in to the Power of Vitality mobile app.

Ratings & Reviews

4.1

out of 5

5.7K Ratings

So many issues (but login IS fixed)
06/23/2024

ClydeUmney
UPDATE: the devs DID get the login working for me, and so that is fixed. I think this is still generally a bad service that doesn’t work very well and has numerous structural flaws, but those are more about Vitality than the app, I think. So I *will* give credit to the devs for addressing this issue for me!ORIGINAL REVIEW: Constant logins and verifications (even if you check all needed boxes), not logging challenges, graphical issues (doesn’t bother to mark days when you’ve checked in) - add to that all of the other garbage (my favorite is this “your steps only count if you do it in 5k increments, so 9k = 5k!,” but there are numerous other stupid decisions here) that just makes this a poor service compared to my employer’s previous program (Go365), and this is just constant frustration and irritation. But at least they’re making money off of a captive audience, and show no interest in fixing any issues!

Developer Response
Thank you for your feedback! We will keep this in mind as we continue to develop our program features.
So many issues (but login IS fixed)
06/23/2024

ClydeUmney

UPDATE: the devs DID get the login working for me, and so that is fixed. I think this is still generally a bad service that doesn’t work very well and has numerous structural flaws, but those are more about Vitality than the app, I think. So I *will* give credit to the devs for addressing this issue for me!ORIGINAL REVIEW: Constant logins and verifications (even if you check all needed boxes), not logging challenges, graphical issues (doesn’t bother to mark days when you’ve checked in) - add to that all of the other garbage (my favorite is this “your steps only count if you do it in 5k increments, so 9k = 5k!,” but there are numerous other stupid decisions here) that just makes this a poor service compared to my employer’s previous program (Go365), and this is just constant frustration and irritation. But at least they’re making money off of a captive audience, and show no interest in fixing any issues!
Developer Response 06/25/2024
Thank you for your feedback! We will keep this in mind as we continue to develop our program features.
Terrible Functionality
06/15/2024

Devynnleighh
My employer switched from Go365 to this app several months ago and I honestly haven’t encountered such a poorly designed app in a VERY long time. It feels like the design was rushed and pushed out to the masses before it had been properly tested and vetted. It takes forever to get the app to update steps, if you try to log certain activities it just spins forever and never uploads completely, for a while I had to use the desktop website to join challenges as the app wouldn’t allow it, the list goes on... The app also has extreme limits on awarding points, such as only being able to earn points for steps OR workouts in a single day, not both. For steps, you only earn points in increments of 5,000, so if you walk 9,000 steps, 4,000 of them are ignored. In the weekly workout section, points are only counted if you walk a min of 10,000 steps daily, although the app incorrectly records that as 0 pts for 0-4,999 steps. When I inquired with customer service about this mistake, they were short with me and eventually stopped responding altogether. All in all, I don’t know why we switched to Vitality, but I really wish me hadn’t. I miss Go365.

Developer Response
Hi @ Devynnleighh, we would like to apologize for any inconveneince you have experienced while using the Power of Vitality app. Please know we are committed to providing a better streamlined experience in our program. If you are experiencing any technical issues in the app, we kindly ask that you delete and reinstall the POV app. For further assistance, please email us at Mobile_App_Communication@vitalitygroup.com.Regarding the points limit on physical activity, this was put in placed to encourage other areas of wellness outside of just physical activity. Please know we value your feedback as we continue to develop our program features.
Terrible Functionality
06/15/2024

Devynnleighh

My employer switched from Go365 to this app several months ago and I honestly haven’t encountered such a poorly designed app in a VERY long time. It feels like the design was rushed and pushed out to the masses before it had been properly tested and vetted. It takes forever to get the app to update steps, if you try to log certain activities it just spins forever and never uploads completely, for a while I had to use the desktop website to join challenges as the app wouldn’t allow it, the list goes on... The app also has extreme limits on awarding points, such as only being able to earn points for steps OR workouts in a single day, not both. For steps, you only earn points in increments of 5,000, so if you walk 9,000 steps, 4,000 of them are ignored. In the weekly workout section, points are only counted if you walk a min of 10,000 steps daily, although the app incorrectly records that as 0 pts for 0-4,999 steps. When I inquired with customer service about this mistake, they were short with me and eventually stopped responding altogether. All in all, I don’t know why we switched to Vitality, but I really wish me hadn’t. I miss Go365.
Developer Response 06/20/2024
Hi @ Devynnleighh, we would like to apologize for any inconveneince you have experienced while using the Power of Vitality app. Please know we are committed to providing a better streamlined experience in our program. If you are experiencing any technical issues in the app, we kindly ask that you delete and reinstall the POV app. For further assistance, please email us at Mobile_App_Communication@vitalitygroup.com.Regarding the points limit on physical activity, this was put in placed to encourage other areas of wellness outside of just physical activity. Please know we value your feedback as we continue to develop our program features.
Constant Logins Required
01/24/2024

R…..achel
My company recently switched to Power of Vitality to track eligibility for incentives involving our health insurance benefits. It’s been nothing but frustration. I am constantly asked to log into the system while going through my app (after I’ve already logged in). Once I’ve typed in my information for access, the app opens anew to the homepage and I still don’t have access to my own tabs. I read through app reviews when it constantly urged a login, thinking it might just be me. The interface doesn’t even allow me to change my log in preferences, because it requires “verification of the password” (another login) before the preferences are saved. Unsurprisingly, after putting in my information again again again, the app opens as if I’m starting an entirely new session. No preferences are saved. The cycle continues

Developer Response
Hi Rachel, we'd like to work with you if we can to improve how Power of Vitality performs. Can you please email us at wellness@powerofvitality.com with a recap of these issues so we can try and address the root cause?
Constant Logins Required
01/24/2024

R…..achel

My company recently switched to Power of Vitality to track eligibility for incentives involving our health insurance benefits. It’s been nothing but frustration. I am constantly asked to log into the system while going through my app (after I’ve already logged in). Once I’ve typed in my information for access, the app opens anew to the homepage and I still don’t have access to my own tabs. I read through app reviews when it constantly urged a login, thinking it might just be me. The interface doesn’t even allow me to change my log in preferences, because it requires “verification of the password” (another login) before the preferences are saved. Unsurprisingly, after putting in my information again again again, the app opens as if I’m starting an entirely new session. No preferences are saved. The cycle continues
Developer Response 01/29/2024
Hi Rachel, we'd like to work with you if we can to improve how Power of Vitality performs. Can you please email us at wellness@powerofvitality.com with a recap of these issues so we can try and address the root cause?
Never works and rewards are silly
05/26/2024

NeedleQueen
Wish I could give 0 starts. I miss go365. Employer switched from Go365 and loved that app. That app was never as glitchy as this app is constantly and rewarded appropriately. This app is constantly loading and I can’t get my points to be awarded because once you hit submit it never finishes and just spins. It kicks me out or forgets my faceID and I have to log in constantly. It’s silly to only get rewarded for every 5,000 steps but if you walk 7,000 you’ve lost an opportunity for 2 additional points because you didn’t make it to 10,000. You get rewarded more for reading articles than you do for being active. You also only get rewarded for one activity a day which is also stupid. If I walk 10,000 steps but also participate in a work-out class you should be rewarded for both, not for the activity with greater points. The point system is flawed and frustrating. Wish our company would switch to something else next year. Would never recommend.

Developer Response
Hey there! We are sorry to hear the Power of Vitality has not met your expectations. Please know that we sincerely value your feedback and we will keep it in mind as we continue to develop our program features. Additionally, we would like to clarify that we award workouts based on a light, standard and advanced workout threshold. This is to encourage members to boost their activity. The workout max has been put into place to encourage other areas of wellness. If you have any other questions or feedback, please email us at Mobile_App_Communication@vitalitygroup.com.
Never works and rewards are silly
05/26/2024

NeedleQueen

Wish I could give 0 starts. I miss go365. Employer switched from Go365 and loved that app. That app was never as glitchy as this app is constantly and rewarded appropriately. This app is constantly loading and I can’t get my points to be awarded because once you hit submit it never finishes and just spins. It kicks me out or forgets my faceID and I have to log in constantly. It’s silly to only get rewarded for every 5,000 steps but if you walk 7,000 you’ve lost an opportunity for 2 additional points because you didn’t make it to 10,000. You get rewarded more for reading articles than you do for being active. You also only get rewarded for one activity a day which is also stupid. If I walk 10,000 steps but also participate in a work-out class you should be rewarded for both, not for the activity with greater points. The point system is flawed and frustrating. Wish our company would switch to something else next year. Would never recommend.
Developer Response 05/28/2024
Hey there! We are sorry to hear the Power of Vitality has not met your expectations. Please know that we sincerely value your feedback and we will keep it in mind as we continue to develop our program features. Additionally, we would like to clarify that we award workouts based on a light, standard and advanced workout threshold. This is to encourage members to boost their activity. The workout max has been put into place to encourage other areas of wellness. If you have any other questions or feedback, please email us at Mobile_App_Communication@vitalitygroup.com.

Thank you for using the Power of Vitality app. We are always looking for ways to improve your app experience and thank you for your feedback, rating and reviewing the app. In this update you'll find: - General bug fixes and improvements

Version 3.16.0

Oct 6

Data Linked to You

The following data may be collected and linked to your identity:
- Health & Fitness
- Location
Data Not Linked to You

The following data may be collected but it is not linked to your identity:
- Diagnostics