PowerFlex 4+

Easy to use, nice to see when you’ll be fully charged

Really glad my workplace offers charging. The app is really easy to use with the QR code. Faster than other EV apps where I feel like I’m clicking forever.

I like the forecasted charging profile - let’s me know when I’ll be topped off.

Developer Response ,

Thank you for the feedback!

Hard to use

I feel like this app is really over-engineered in all of the wrong ways.

I don’t understand the grid that displays rate of charge and what the units they are referring to in the grid. I have only used their chargers once and I ended up just remotely shutting the charge off for fear of overcharging my battery. (Remote shut off is great). Turns out it was way too early so I got annoyed with the app setup and went somewhere else to complete my charge and had to stay in the area an extra hour to finish.

Asking users to go off of miles in charge session/energy delivery instead of an option to view or monitor by KWh is confusing because range of miles is dependent on driving style and shouldn’t be averaged this way.

Lastly, the sliders round to the nearest increment of “5”. Not helpful for cars with smaller battery capacities or for EV owners who are fastidious about charging to a certain percentage. I.E. car with 24KWh battery and an owner who wants to only charge it to 22KWh.

Connection to app from charger is great and setting up account was quick, but UX for this app needs a lot more work.

Developer Response ,

Great feedback! The app has been updated and we think you'll like the improvements. If not, support@powerflex.com can answer any questions or hear any more concerns.

Fleet mode

What is this fleet mode and why is it automatically turning on every time I launch the app? It does nothing and just gives a red x next to my car. Can’t turn off this default action??