PSAware 4+

I give 3 stars, it’s a great update from the previous but after using it with no recent updates I can give some positive insight.

In the CFS view, it is very buggy at times making either force closing the app or going home and back into a CAD multiple times to be able to scroll to view the notes or units on the CAD.

I’m unsure if it is capable or not, but being able to view CADs prior to unit being dispatched, or pending calls as soon as a new CAD is created show within the CFS would also be beneficial.

When view a specific unit status, adding the CAD time notes into the app. (Ex. EMS 1 Enroute or Transport time to a specific hospital, Dispatch places the hospital name or a note on the CAD time however this does not show within the app)

Probably a major update or improvement would be a multi login option. Often time public safety members as myself work for multiple different county agencies using Southern Software, having to log in/out daily is annoying to say the least, but maybe creating an option to add multiple logins with a easily accessible way of swapping between the two within the app.

Long review, but seeing others I wanted to give insight on what we experience and how it can be improved. I’d be willing to give further insight or going in more depth if you’d like!

Is there not a way to add Notifications to this app?

Good update to the app to bring in a new view. If i was going to make any suggestions to make it better it would be the ability to drag your finger down on the CFS page to refresh the call list or put the refresh button back to the top corner of the page. This app does not auto refresh and with this new update you may have to close out of the app and open it back up to refresh and view new calls.

Unless I'm missing something with this new update but thats the only issue i have and its kind of an annoying one. If that is fixed it would be a pretty good app.