The ReSound Smart 3D™ app is compatible with the following hearing aids:
• ReSound ONE™
• ReSound LiNX Quattro™
• ReSound LiNX 3D™
• ReSound ENZO 3D™
• ReSound ENZO Q™
• ReSound Key™
The ReSound Smart 3D app lets you control your hearing aids directly from your mobile device. You can change programs, and make simple or more advanced sound adjustments and save them as favorites. The app helps you learn what you can do and how to do it. It can even help you find your hearing aids if you lose them. Last, but not least, you can have your hearing care professional update your hearing aid programs and send you new hearing aid software without taking a trip to the clinic.
Notes: Please contact your local ReSound representative for product and feature availability in your market. We recommend that the hearing aids run the latest software version. If in doubt, please contact your hearing care professional.
ReSound Smart 3D mobile device compatibility:
Please consult the ReSound app website for up-to-date compatibility information: www.resound.com/compatibility
Use the ReSound Smart 3D app to:
• Enjoy optimization anywhere with ReSound Assist: Request help with your hearing aid settings from your hearing care professional and receive new settings and software updates.
And use these direct control and personalization options:
• Adjust volume settings on your hearing aids
• Mute your hearing aids
• Adjust volume of your optionally acquired ReSound streaming accessories
• Adjust speech focus as well as noise and wind-noise levels with Sound Enhancer (feature availability depends on your hearing aid model and the fitting by your hearing care professional)
• Change manual and streamer programs
• Edit and personalize program names
• Adjust treble, middle and bass tones to your preferences
• Save your preferred settings as a Favorite – you can even tag to a location
• Monitor the battery status of your rechargeable hearing aids
• Help locate lost or misplaced hearing aids
• Tinnitus manager: Adjust sound variation and frequency of the Tinnitus Sound Generator. Select Nature Sounds (feature availability depends on your hearing aid model and the fitting by your hearing care professional)
For more information please visit www.resound.com/smart3Dapp or the support site via the link in the app store.
The update includes improvements to stability and connectivity.
Ratings and Reviews
My new HAs
I haven’t had new hearing aids in years and I’ve been so positively overwhelmed with my new aids I’m going to be singing some major sweet notes in this review. I wish I hadn’t waited so long for my new hearing aids but I’m so very glad that I got them now. They work so much better than any other hearing aids I’ve purchased that not only am I happy, but I also don’t have a single negative issue to suggest your company work on improvements. These hearing aids are the most amazing hearing aids I’ve ever used. For the first time in my deaf life I’m not unhappy about being a hearing aid user. Thank you for making hearing aids that are comfortable, easy to use, connected to my cell phone, and what I love the most; controlling the volume in my head and adjustments (nobody else can hear what I’m listening to, tv or phone calls). Thank you for making my disease so much easier to deal with out in the world and for using on the phone. 👍
Developer Response ,
Hey Cathall9, thank you for the positive review and these wonderful words. We are so glad we are able to help. Welcome to the world of #SmartHearing!
Constant connection issues
Once the HA are connected it seems fine but after charging the HA overnight the connection on one or both HA is lost. Then the hokey pokey begins. I usually just give up. Also, the charging case appears to be needed in any attempt to reconnect the HA to the app. That means one is to always have the charging case available at all times? Not taking it with me while out all day. Very disappointed and frustrating Update 02/05 hit or miss on phone connection. Most of the time one or the other will show up as disconnected. On the plus side had HA’s changed to control volune, right up, left down. Another minus, cannot answer a phone call bia the HA’s as I could with my Phonak HA’s. So if my iPhone is in another room I need to go find it to answer a call. If Phonak can. Answer via the aids, why not Resound? App is less than average. 3/27: the app rarely stays connected to the aids. Most every morning need to do the Resound hokey pokey, in case, out of case, settings, pair, in case, out of case, yada yada … ridiculous. Would like these hearing aids and the Phonak app which worked all the time.
The developer response for the connection issue doesn’t provide any answer to the connection dropping issues. How to connect is explained in the app or other. I rarely use the app because of issues. As long as they stay connected to the iPhone is all the matters.
Developer Response ,
Hey Faraday3, thank you for this update. Apple have rectified the connectivity issues in iOS 15.4 and have released a solution in 15.4.1, Please download this update when you are able to, in order to regain reliable connection with your ReSound devices. For more details on the update, please refer to Apple’s documentation here: https://support.apple.com/en-us/HT212788
If you encounter any further issues, please don’t hesitate to email us at email@example.com
My first pair of behind the ear resounds I bought three years ago. They worked fine for a while and then they started fading in and out with sound correction. I finally got my provider to send them in and there was a controversy Esther were there there was a problem. But I finally convinced them that there was and apparently they tested it for that and I got I believe a whole new unit inside my old ones was probably updated. It has worked quite well. I still have problems hearing but it’s probably not the hearing aid it’s probably just my physical condition. My big problem is they no longer will communicate with my iPad and only my iPhone I’ve tried rebooting putting on another app all to no avail I will put up with that, but it’s not the best situation.
Developer Response ,
Hey go38765, thank you for this feedback. Could you please email us at firstname.lastname@example.org so we can assist?
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Health & Fitness
- User Content
- Usage Data
- Sensitive Info
Privacy practices may vary, for example, based on the features you use or your age. Learn More
- GN Resound A/S
- 303.4 MB
- Requires iOS 12.0 or later.
- iPod touch
- Requires iOS 12.0 or later.
English, Arabic, Bulgarian, Czech, Danish, Dutch, Estonian, Finnish, French, German, Greek, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Italian, Japanese, Korean, Lithuanian, Macedonian, Malay, Norwegian Bokmål, Persian, Polish, Portuguese, Romanian, Russian, Serbian, Simplified Chinese, Slovak, Slovenian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian
- Age Rating
- This app may use your location even when it isn’t open, which can decrease battery life.
- © 2021, GN ReSound