Description

The ReSound Smart 3D™ app is compatible with the following hearing aids:
• ReSound LiNX Quattro™
• ReSound LiNX 3D™
• ReSound ENZO 3D™

The ReSound Smart 3D app lets you control your hearing aids directly from your mobile device. You can change programs, and make simple or more advanced sound adjustments and save them as favorites. The app helps you learn what you can do and how to do it. It can even help you find your hearing aids if you lose them. Last, but not least, you can have your hearing care professional update your hearing aid programs and send you new hearing aid software without taking a trip to the clinic.

Notes: Please contact your local ReSound representative for product and feature availability in your market. We recommend that the hearing aids run the latest software version. If in doubt, please contact your hearing care professional.

ReSound Smart 3D mobile device compatibility:
Please consult the ReSound app website for up-to-date compatibility information: www.resound.com/compatibility

Use the ReSound Smart 3D app to:
• Enjoy optimization anywhere with ReSound Assist: Request help with your hearing aid settings from your hearing care professional and receive new settings and software updates.

And use these direct control and personalization options:
• Adjust volume settings on your hearing aids
• Mute your hearing aids
• Adjust volume of your optionally acquired ReSound streaming accessories
• Adjust speech focus as well as noise and wind-noise levels with Sound Enhancer (feature availability depends on your hearing aid model and the fitting by your hearing care professional)
• Change manual and streamer programs
• Edit and personalize program names
• Adjust treble, middle and bass tones to your preferences
• Save your preferred settings as a Favorite – you can even tag to a location
• Monitor the battery status of your rechargeable hearing aids
• Help locate lost or misplaced hearing aids
• Tinnitus manager: Adjust sound variation and frequency of the Tinnitus Sound Generator. Select Nature Sounds (feature availability depends on your hearing aid model and the fitting by your hearing care professional)

For more information and help, please visit www.resound.com/smart3Dapp

Privacy policy
Please view our privacy policy in the link provided: www.resound.com/privacy-policy

Note: Continual use of GPS running in the background can dramatically decrease battery life.

What’s New

Version 1.4.1

App performance improvement and minor improvements

Ratings and Reviews

2.7 out of 5
506 Ratings

506 Ratings

Bill Kron ,

Tips for improvements

First of all, the most recent update which provides an optimized connection to the phone is great. It connects much faster. Kudos! However, this causes the watch app to be even more reliable than it previously was. This feature would be even more appreciated if it didn’t degrade the experience in the watch app. Please test and fix the watch integration. I would like to make more use of it, but it needs to be improved in terms of performance. The features are there and are appreciated when it actually connects to the phone.

Second, please test the heating aid experience with AirPods. No matter what the settings are, the hearing aids want to take the call. They usually work OK, but try switching to another Bluetooth device like AirPods. It rarely works and if it does, it won’t last. I prefer the sound quality of the AirPods to the hearing aids. The call sound quality is pretty poor in comparison to AirPods or even plain old wired EarPods.

Please pay attention to some of these other use cases in testing. I know that in some cases, it may be something that you need to work on with Apple because you need changed in the OS, but you have a decent app that could be vastly better overall.

As I’ve said in the past, let me know if you need a beta tester. :-)

Thank you for listening!

CodaSign ,

App’s not ready for prime time

Every time I open the app, it has to reconnect to the hearing aids. Often times, that doesn’t work, and I need to restart the app. The connection to the Apple Watch is useless. Even when I launch the app first on my phone and have my phone right next to the watch, I rarely can connect. Defeats the purpose of the desire to discretely adjust settings when in public. The hearing aids hijack my hands-free system in my car, too. ReSound’s customer service is sorely lacking. My audiologist told me to call ReSound with my questions; the person who handled my call told me to talk to my audiologist or the Apple store (talk about a runaround). I then tried to reach ReSound through their Facebook page, and they didn’t even respond. The Apple store tried to help, but were not able to improve on any of the challenges I experience with this app. My audiologist bragged how ReSound hired Genius Bar employees to make this app; well, I think they picked up some “geniuses” at some “bar” who had had a few too many. Seriously, not everyone who wears hearing aids is a 85 year old with few technological expectations. If you’re going to promote a hearing app that’s specifically designed for an iPhone, make sure it’s going to perform as promised.

Developer Response ,

Hi,

I am sorry to hear what you have experienced.
We are aware of an issue with the Bluetooth connection and latest iOS, we are therefore looking into the coding in the app in order to improve the connections.

Best regards
App Support

Macknmav ,

Frustrating!

I bought these particular hearing aids based on the sales pitch my audiologist gave me. I was impressed with what I was told they were capable of doing: automatically connecting to my phone giving me discreet ability to control settings, changing between iPhone and iPad without glitches, and the watch!!! Wow! The watch was the “Sign me up moment!” HOWEVER... Nothing promised was delivered! Connecting to my iPhone is hit and miss, even after purchasing a new phone. I’m constantly having to reboot while crossing my fingers the 2nd, 3rd, 4th time before finally having to sometimes just give up. Switching between iPhone and iPad is just as difficult so I don’t bother even having the app on my iPad. And the watch!!! Really!!! This was the selling point for me. Of course once I realized this was an issue on ReSounds end, my trial period was up. I was looking forward to going on runs while wearing my hearing aids, but this isn’t happening. I wish I would have read these reviews and did more research before buying these hearing aids. I do regret this very expensive out of pocket expense and recommend to everyone to do their research before making this purchase.

Information

Seller
GN Resound A/S
Size
227.7 MB
Category
Medical
Compatibility

Requires iOS 10.0 or later. Compatible with iPhone, iPad, and iPod touch.

Languages

English, Arabic, Bulgarian, Czech, Danish, Dutch, Estonian, Finnish, French, German, Greek, Hebrew, Hungarian, Italian, Japanese, Korean, Norwegian Bokmål, Persian, Polish, Portuguese, Romanian, Russian, Simplified Chinese, Slovak, Slovenian, Spanish, Swedish, Thai, Traditional Chinese, Turkish

Age Rating
Rated 4+
Location
This app may use your location even when it isn't open, which can decrease battery life.
Copyright
© 2018, GN ReSound A/S
Price
Free

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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