Rock Loyalty

Name: Rock Loyalty
Rating: 4.9 (4295 reviews)
Author: The Wedge Corporation

Shopping

Only for iPhone

Free · Designed for iPhone

4.3K Ratings
Ages

4+
Years
Category

Shopping
Developer

The Wedge Corporation
Language

EN
English
Size

80.7
MB

iPhone

Wood-fired pizza Rocks, especially when it’s made from fresh, house-made dough baked to perfection in a custom-made brick oven and served straight to your table. At The Rock Wood Fired Pizza, our famous pizza is only the beginning. Our Rock-inspired menu has something for everyone – from burgers and pasta to salads and appetizers, plus specialty drinks, a full-service bar and lots of Rock music – The Rock is your complete entertainment experience! Here’s how it works: 1) Register your credit/debit card(s) in the app. 2) Shop as usual. 3) We’ll buzz your phone when you earn a reward. No need to scan or check-in. Just pay as usual. 4) Rewards show up on your phone for you to use. It's like magic!

Ratings & Reviews

4.9

out of 5

4.3K Ratings

Pointless
12/05/2018

ratpee
What is the point in a rewards programs if you have to use a specific card to pay for the purchase? We’ve been to the Rock twice in the last few months with all of our kids and grandkids, over $400 in purchases denied because we use a different card every time. And I’m not about to register every credit card I have just to get points at The Rock. Too risky. Very disappointed.
Pointless
12/05/2018

ratpee

What is the point in a rewards programs if you have to use a specific card to pay for the purchase? We’ve been to the Rock twice in the last few months with all of our kids and grandkids, over $400 in purchases denied because we use a different card every time. And I’m not about to register every credit card I have just to get points at The Rock. Too risky. Very disappointed.
WARNING: requires a credit card to use!
01/03/2018

GGG_76
I visited The Rock today for lunch. The food and service were good, as always. However, today my opinion of The Rock as a whole was severely diminished.The Rock has given up it's simple card/phone number based rewards program in favor of a smartphone app. That, in and of itself, is fine. The problem is this app, and thus The Rock's reward program, REQUIRES a credit card number to use. I guess that when you use your registered card at The Rock, you earn points. (My server told me that if somebody wanted to pay cash or use a different card that you will need to take a picture in the app of your receipt to earn rewards.) The weird part is that when entering said credit card number, the fine print says that one must "authorize my card network (Visa, MasterCard, Amex) to share transaction data with Thanx" ... Who is Thanx? Not The Rock? All transaction data? Why does Thanx (The Rock?) need this? This seems very anti-consumer. I do not understand why The Rock would make their reward program more complicated and force their customers to put even more personal info out there. I did not enter my CC info and have since deleted the app. My understanding from my server that my previously accumulated rewards would only be available after signing up with this app. I guess they're gone.I will be visiting The Rock considerably less.

Developer Response
Thank you for taking the time to leave feedback! We're sorry to hear that this seems anti-consumer. The aim of the new program is to make earning and using rewards effortless for you. Thanx is the company that runs The Rock's rewards program and app. The only transaction data that Thanx receives is transaction information for purchases made at The Rock with your registered credit card. Whenever you use your registered card to make a purchase at The Rock, your purchase is added automatically to your account so you can accrue rewards progress- this is why you must authorize your card network to share this transaction data. If you have any questions or other concerns and you'd like to talk to someone at Thanx, please reach out to us at therock@thanx.com.
WARNING: requires a credit card to use!
01/03/2018

GGG_76

I visited The Rock today for lunch. The food and service were good, as always. However, today my opinion of The Rock as a whole was severely diminished.The Rock has given up it's simple card/phone number based rewards program in favor of a smartphone app. That, in and of itself, is fine. The problem is this app, and thus The Rock's reward program, REQUIRES a credit card number to use. I guess that when you use your registered card at The Rock, you earn points. (My server told me that if somebody wanted to pay cash or use a different card that you will need to take a picture in the app of your receipt to earn rewards.) The weird part is that when entering said credit card number, the fine print says that one must "authorize my card network (Visa, MasterCard, Amex) to share transaction data with Thanx" ... Who is Thanx? Not The Rock? All transaction data? Why does Thanx (The Rock?) need this? This seems very anti-consumer. I do not understand why The Rock would make their reward program more complicated and force their customers to put even more personal info out there. I did not enter my CC info and have since deleted the app. My understanding from my server that my previously accumulated rewards would only be available after signing up with this app. I guess they're gone.I will be visiting The Rock considerably less.
Developer Response 02/21/2018
Thank you for taking the time to leave feedback! We're sorry to hear that this seems anti-consumer. The aim of the new program is to make earning and using rewards effortless for you. Thanx is the company that runs The Rock's rewards program and app. The only transaction data that Thanx receives is transaction information for purchases made at The Rock with your registered credit card. Whenever you use your registered card to make a purchase at The Rock, your purchase is added automatically to your account so you can accrue rewards progress- this is why you must authorize your card network to share this transaction data. If you have any questions or other concerns and you'd like to talk to someone at Thanx, please reach out to us at therock@thanx.com.
Great food and service
09/16/2018

flips8322
Everything was great about this place. My wife and I loved the food, service, and even the music is adequate for the occasion. Joey was very attentive to what we needed and we are extremely satisfied with not only his service but also Jamie’s and everyone there. Definitely coming back for more of the huge variety of things on the menu and also recommending to everyone.
Great food and service
09/16/2018

flips8322

Everything was great about this place. My wife and I loved the food, service, and even the music is adequate for the occasion. Joey was very attentive to what we needed and we are extremely satisfied with not only his service but also Jamie’s and everyone there. Definitely coming back for more of the huge variety of things on the menu and also recommending to everyone.
Love from Renton
06/23/2021

Lagamerrd
We visit the Renton location several times a month. The servers are sensational & the quality of the food is always exceptional. Whether you like off hours or when it’s hopping on the weekend, you’ll be satisfied.
Love from Renton
06/23/2021

Lagamerrd

We visit the Renton location several times a month. The servers are sensational & the quality of the food is always exceptional. Whether you like off hours or when it’s hopping on the weekend, you’ll be satisfied.

We update the app regularly to make it shinier! Keep it updated to take advantage of the latest features and improvements. - This version contains small bug fixes and performance improvements. • Like the app? Leave us a good rating! • Questions? Email us at support@thanx.com

Version 47.12.2

Jan 27

Data Linked to You

The following data may be collected and linked to your identity:
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Version 47.12.2

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