Only run this app if you've been referred by a support agent and they've provided you with a code.

RouteThis Helps runs a variety of network tests and diagnostics and allows you to share them with the support representative who's working hard to solve your problem. This information will help them to solve your issue quickly so you can go back to enjoying your product!

What’s New

Version v.20.03.10

Minor diagnostic updates and bug fixes.

Ratings and Reviews

2.5 out of 5
11 Ratings

11 Ratings

phillk86 ,

Blink Customer Service made me use this tool to get support

Blink customer service told me to run this app, this is a horrible way to go about customer support, I’ve never heard of this company and I have no idea what information is being gathered and passed along, who all has access to that data, etc.

Literally anyone with any IT security background would lose their mind if they saw this is what companies like Blink/Amazon are telling customers to do.

Skakalia ,

Blind date is better

The Wyze support used this app. To check MY network. I can’t see a copy of what has been scanned?
This app should be flagged by Apple IOS of end user security compliance.
Avoid as much as possible

Ztaked ,

Waste of time

Result only points to deficiencies in your home or cell network such as old router, poor connectivity, old OS, etc. The support rep tried hard but in the end the I resolved the issue myself just by doing a hard reset on my mobile device.


RouteThis Inc
35.8 MB

Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.



Age Rating


  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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