RxLocal 12+

Lack of Important Data Tracking

I’ve used the Walgreens and CVS pharmacy apps for years. The Walgreens app is the best. Both are much better than this one. One very important thing completely missing from this app is prescription history! There’s no way to keep track of prescription ordering and refill history, and details for each prescription such as qty, and price paid each time, etc. Those things are important to me. Now I have to go old school and keep a separate log and manually enter that information, since I have switched pharmacies and need to use this app now. Major bummer. I also miss the ability to just sign in with my finger print, so many user names and passwords these days. It can drive a person nuts!

Developer Response ,

Hey 5TCat, thank you for your feedback, we will take what you have said and use it to make the app even better in future updates. We are currently working on an update to make medication information even more accessible during the refill process. We are also adding labeling to show when a medication is ready for refill.

Helping independent pharmacies compete

Love the concept, it basically seems to do what I need. And I’m so happy my local independent pharmacy has this tool to add some of the convenience of the big corporations. I love my local pharmacy. I get fantastic, caring service from professionals who know my family’s medications and who will advise me directly about important side effects or drug interactions instead of making it my job to read the dense info included. But it feels like an early version of the app. I would like to support the developers with useful feedback without trashing the app in a review. Please allow in app feedback and a feedback channel on the website. Also, better documentation on the website would help. My husband is having trouble creating an account. He entered his correct information but was told it doesn’t match what the pharmacy has on file, which cannot be true. Also I’m trying to add family members. It asks for their Rx number. What is that? How do I discover or obtain one for them? Maybe explain more fully how to do something like that on the website. All you do there is step through the really obvious path as set forth in the app. So, I’d say communication with the developers and ways to get questions answered in more detail would be the first major change to make.

Simple, Secure, Convenient!

Edit// v.5.2.95
This release has introduced a bug; I cannot select medication for refills, as it states “currently being refilled,” but such isn’t the case upon calling. This message even appears for meds that aren’t due for several weeks.
Thank you for the response and what appears, this far to be a successful patch on the login issue. I have been able to receive SMS for verification. Back to 5-Stars! 👍🏻 _________ Simply put: this app makes for very clear, easy handling of my prescriptions! I love that I’m able to request refills via the app, receive messages in-app, and to also have the versatile notification options which are provided! While I’m sure one’s experience will likely be [heavily] weighed based on the pharmacy with which they’re interacting, I definitely believe that so long as the pharmacy staff are doing their job, this app will greatly improve communications! The interface is simple and clear. I can submit requests, check status and in the case of generics, I can even see the particular brand of generic which has been filled (as one medication I take changes almost monthly) and know before picking them up. A major plus is the interfacing among patient-pharmacist-provider. This makes for a seamless experience, and I absolutely love it!

Developer Response ,

Hello Projectzacko, thank you for your feedback, and sorry the update is causing you frustration. The issues that you are experiencing is one that we are aware of and working towards getting fixed with the next update.