Description

With the SAFE Mobile Banking App, log in to your account securely from your iPhone®, iPod touch®, or iPad®.

24/7 BANKING
Check your account balances, view your transaction history, pay bills, view and activate your cash-back offers, and find your nearest branch or ATM.

DEPOSIT CHECKS
With just a few clicks from your camera, you can deposit a check from wherever you may be.

LOCATE
Find the closest SAFE branch or ATM or locate fee-free CO-OP ATMs and Shared Branch locations. Our search map provides addresses, phone numbers and map info.

Download our free app today and start changing the way you bank!

To learn how we protect your privacy, please visit
https://www.safecu.org/about_safe/online_privacy_statement.aspx

What’s New

Version 5.10.1.32

* Enhanced check deposit experience with improvements to image capture, camera view, and accessibility.
* Check deposits that are held for review may now show an explanatory message on the confirmation screen.
* Additional relevant account details are available in Account History.

Ratings and Reviews

4.8 out of 5
5.5K Ratings

5.5K Ratings

Alessandra L ,

Good, but has problems

App is good and generally works well, but it doesn’t work when I’m connected to Wi-Fi. I have to disconnect from Wi-Fi in order for it to open or even function. Up until now, mobile deposit has been great. However, I am not able to deposit a brand new check as of last night. I’m getting an error message that says this check has been deposited before. It hasn’t. I called Safe and they suggested deleting and reinstalling the app, which I did. Still getting the same error message. This is extremely frustrating because I now have to go to the bank and try to deposit this check in which I already wrote “for mobile deposit.” Please fix this!!!

A.Jocelyn098 ,

Latest Update Has Problems

This latest version is full of huge font and bubbly texture making it harder to keep information private. It’s hard to check my account when the person beside or behind me can see what’s in my account as clear as I can.

Also this new version bugs out a lot. Numerous times I have gotten an “Application Error” pop-up, meaning I can’t see my statements unless I go to the Safe website. Very inconvenient.

The latest version needs some serious work. I have been with Safe for 5+ years and have never had problems until now. I have an iPhone 7 Plus and it just isn’t working as seamless with my phone as the previous versions have.

Raantuva ,

ok but needs work

I generally find this app inoffensive and useful but it has some flaws.

The menu to access additional functions, like updating personal details, is a mess. It also looks like something I might have programmed in high school almost 20 years ago. Please get in line with current design language.

The chat function is clunky, doesn’t state how much time before someone replies and is a bit ineffective. Your chat agents are also overly obsequious. Less is more when it comes to a frustrated customer.

There is nowhere to apply for a line of credit on the app that is clearly accessible. I hate the website, I don’t have time to go into a branch usually. Please make this more clear.

I’d like to see running totals alongside each line item with the exception of pending items. Literally every other financial institution I have ever banked with does this with their app. Including other credit unions. Why don’t you?

Information

Seller
SAFE Credit Union
Size
47.4 MB
Category
Finance
Compatibility

Requires iOS 10.0 or later. Compatible with iPhone, iPad, and iPod touch.

Languages

English, Traditional Chinese

Age Rating
Rated 4+
Copyright
© 2018
Price
Free

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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